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Screen shrinks when taking a screenshot

Open Carlos12001 opened this issue 4 months ago • 240 comments

Flameshot Version

Flameshot v13.1.0 (79395fd3) Compiled with Qt 6.8.1

Installation Type

Using the ready-made package from Github Releases

Operating System type and version

Windows 11 Version: 10.0.26100 (winnt)

Description

When I take a screenshot with Flameshot, the entire screen shrinks (as if it gets scaled down), which did not happen in previous versions. This makes it harder to capture content precisely.

This issue started appearing only after updating to v13.1.0. In earlier versions (v12.1.0), taking a screenshot did not affect the screen scaling.

Steps to reproduce

Open Flameshot on Windows 11.

Press the shortcut to take a screenshot.

Observe how the entire screen shrinks temporarily when the screenshot tool appears.

Screenshots or screen recordings

Image

System Information

NVIDIA system information report created on: 08/17/2025 21:37:22 NVIDIA App version: 11.0.4.526 Operating system: Microsoft Windows 11 Home Single Language, Version 10.0.26100 DirectX runtime version: DirectX 12 Driver: Game Ready Driver - 580.97 - Tue Aug 12, 2025 CPU: 12th Gen Intel(R) Core(TM) i7-12650H RAM: 16.0 GB Storage: SSD - 953.9 GB

Graphics card GPU processor: NVIDIA GeForce RTX 3050 Laptop GPU Direct3D feature level: 12_1 CUDA cores: 2048 Graphics clock: 1500 MHz Max-Q technologies: Gen-5 Dynamic Boost: Yes WhisperMode: Yes Advanced Optimus: No Maximum graphics power: 75 W Memory data rate: 12.00 Gbps Memory interface: 128-bit Memory bandwidth: 192.032 GB/s Total available graphics memory: 12098 MB Dedicated video memory: 4096 MB GDDR6 System video memory: 0 MB Shared system memory: 8002 MB Video BIOS version: 94.07.62.00.b8 IRQ: Not used Bus: PCI Express x8 Gen4 Device ID: 10DE 25A2 1C4C1043 Part number: 4736 0010

Carlos12001 avatar Aug 18 '25 03:08 Carlos12001

@Carlos12001 How many monitors do you have? Try this fix (#4169) and see if it helps:

Artifact download URL: https://github.com/flameshot-org/flameshot/actions/runs/17024571805/artifacts/3783613693

mmahmoudian avatar Aug 18 '25 04:08 mmahmoudian

@Carlos12001 How babe monitors do you have? Try this fix (#4169) and see if it helps:

Artifact download URL: https://github.com/flameshot-org/flameshot/actions/runs/17024571805/artifacts/3783613693

I only use the built-in laptop monitor (no external displays connected).

But I’ll test the build you shared and report back.

Carlos12001 avatar Aug 18 '25 04:08 Carlos12001

happened with X11 KDE too.

kraken-afk avatar Aug 18 '25 04:08 kraken-afk

@kraken-afk are you sure that v13.1.0 (not v13.0.1) has this issue on x11?

mmahmoudian avatar Aug 18 '25 06:08 mmahmoudian

@Carlos12001 How babe monitors do you have? Try this fix (#4169) and see if it helps: Artifact download URL: https://github.com/flameshot-org/flameshot/actions/runs/17024571805/artifacts/3783613693

I only use the built-in laptop monitor (no external displays connected).

But I’ll test the build you shared and report back.

I tested the build you shared, and it does fix the shrinking issue. However, now the screen loses quality, and the text looks slightly cut or blurred.

I also tested with version v12.1.0, and that version does not show any of these problems.

Image

Carlos12001 avatar Aug 18 '25 06:08 Carlos12001

@Carlos12001 How babe monitors do you have? Try this fix (#4169) and see if it helps: Artifact download URL: https://github.com/flameshot-org/flameshot/actions/runs/17024571805/artifacts/3783613693

I only use the built-in laptop monitor (no external displays connected). But I’ll test the build you shared and report back.

I tested the build you shared, and it does fix the shrinking issue. However, now the screen loses quality, and the text looks slightly cut or blurred.

I also tested with version v12.1.0, and that version does not show any of these problems.

Image

This is an image taken with version v12.1.0. As you can see, the screenshot has good quality and the text looks sharp, without the cut/blur issue.

Image

Carlos12001 avatar Aug 18 '25 06:08 Carlos12001

@mmahmoudian absolutely, didn't happen in previous version.

Image Image

kraken-afk avatar Aug 18 '25 06:08 kraken-afk

the resolution is degraded as well following this bug.

kraken-afk avatar Aug 18 '25 06:08 kraken-afk

Same issue here. Using Arch linux, with X and Awesome WM. Single monitor (though a dual-pane 5K monitor).

$ flameshot --version
Flameshot v13.1.0 ()
Compiled with Qt 6.9.1

Had a v12 in my cache, so I downgraded to that. That's working.

$ flameshot --version
Flameshot v12.1.0 (-)
Compiled with Qt 5.15.16

johnzzon avatar Aug 18 '25 06:08 johnzzon

Same issue here. Using Arch linux, with X and Awesome WM. Single monitor. Problems [archik@archik ~]$ flameshot --version Flameshot v13.1.0 () Compiled with Qt 6.9.1 Normal [archik@archik ~]$ flameshot --version Flameshot v13.0.1 () Compiled with Qt 6.9.1

Groving avatar Aug 18 '25 06:08 Groving

I also had the same problem. I'm using Qt 8.0 for compilation.

Three-summers avatar Aug 18 '25 07:08 Three-summers

Same issue here too. Arch linux with Xorg and i3wm, laptop monitor disabled and only one external monitor active. Flameshot v13.1.0 () Compiled with Qt 6.9.1

KighteW3 avatar Aug 18 '25 09:08 KighteW3

It happens to me too. I use wide monitor.

majkinetor avatar Aug 18 '25 12:08 majkinetor

Same issue here. Windows 11 Pro version 26100.4946. Display 1920x1080, 125% scale. Flameshot 13.1.0, installed using winget. Previous version didn't have this problem.

If I set scale to 100% - works good, but in any other scale the problem shows up.

Image

SerzhKont avatar Aug 18 '25 14:08 SerzhKont

Same here.

Windows 11 Pro 25H2 OS build: 26200.5751 Experience: Windows Feature Experience Pack 1000.26100.234.0

Display: 5120x2160, 125% scale Flameshot: v13.1.0 (79395fd3)

Also tried the fix here: https://github.com/flameshot-org/flameshot/issues/4172#issuecomment-3195084183

But I saw no difference at all, but going back to 13.0.1 fixes it.

eamodio avatar Aug 18 '25 20:08 eamodio

Same issue as the first original post using the portable version. I'm now back to 13.0.1 and all good. Second Desktop is scaled at 150%

Galthariel avatar Aug 18 '25 20:08 Galthariel

Same issue as the first original post using the portable version. I'm now back to 13.0.1 and all good.

Also worked for me!

maxelo avatar Aug 19 '25 00:08 maxelo

Same issue 125% UI scale

Flameshot v13.1.0 (79395fd3) Compiled with Qt 6.8.1 winnt: 10.0.19042 windows: 10

Image

Slach avatar Aug 19 '25 07:08 Slach

Same here on Windows 11 with AMD dGPU, or on Arch Linux (KDE Plasma) with AMD iGPU.

freckhard avatar Aug 19 '25 08:08 freckhard

also happening on mint 22.1 cinnamon (x11) with a single screen at 200% scale

plumber-craic avatar Aug 19 '25 10:08 plumber-craic

I'm having the same problem on my window 11 as well and with the current flameshot version 13.1.0. Also I tried to revert back to previous version 13.0.1 but it didn't fix the bug. Now I'm back using the 12.1.0.

Image

YunchoHang avatar Aug 19 '25 11:08 YunchoHang

CachyOS (arch based), single monitor 3840x2160, 125% scaling , KDE Plasma 6 on X11,two workspaces.

Same issues using 13.1.0-1.1, screen 'scales' when taking a screenshot, so you have to move the mouse, and also the created screenshot looks quite blocky, as if it's low resolution.. Compare (bad)..

Image

with normal/good..

Image

downgraded to 13.0.1-1.1 from pacman cache and all good again.

Urgentemente avatar Aug 19 '25 15:08 Urgentemente

Came here to support the bug claim. This is my setup:

Image

BTW, look at how resolution is degraded.

Both these monitors have a 125% Scale setting. I did see that the fix rolled out in v13.1 did remove DPI accountability. That would be my guess here.

My screenshots are reduced as described by others. If I were to guess, I'd say I lose 1/5 of the screen horizontally, and 1/4 vertically, as in one fifth is all black horizontally, and 1 fourth is black vertically.

webJose avatar Aug 19 '25 19:08 webJose

Had the same issue. Roll back to version 13.0.0, and it was fixed.

jupiter850 avatar Aug 20 '25 14:08 jupiter850

Can confirm on 13.1.0 ArchLinux, DWM Single monitor, 1920x1080 120% scaling

Image

Senderman avatar Aug 20 '25 14:08 Senderman

Can confirm as well, same behavior as shown in all the posts above:

Flameshot v13.1.0 (downgrade to 13.0.1 did fix the issue) Archlinux, Awesome WM (window manager) Single Monitor, 3440x1440

timroes avatar Aug 20 '25 16:08 timroes

I guess no more "confirmations" are needed. 😅

felipecrs avatar Aug 20 '25 16:08 felipecrs

For Linux users, besides downgrading, this might also help: https://github.com/flameshot-org/flameshot/issues/4171#issuecomment-3207409066

webcheating avatar Aug 20 '25 19:08 webcheating

Image I use 3 screens. It not just shrinking it's still move them to the left and shrinking them, its also going in a diagnoal despite them all being lined up.

13.1.0 did not fix the previous issue. Each color is a screen.

Flameshot v13.1.0 (79395fd3) Compiled with Qt 6.8.1 winnt: 10.0.26100 windows: 11

Image Image Image All at 150% scale





This section is when I revert back to 1.13.0 (which others say are fixed but it also had this issue)

Image On the purple, it's cutting off half the screen (The purple you see is only half the screen) You can use the taskbar as an alignment and see that' it's being cut off. Image

ChimeraGaming avatar Aug 20 '25 21:08 ChimeraGaming

For Linux users, besides downgrading, this might also help: #4171 (comment)

This works on my Arch with i3wm

mimiqdev avatar Aug 21 '25 04:08 mimiqdev