Crash and Black screen when Display Scale >100% on Ubuntu
Flameshot Version
Flameshot V12.1.0-1 & V11.0.0
Installation Type
Linux, MacOS, or Windows Package manager (apt, pacman, eopkg, choco, brew, ...)
Operating System type and version
Gnome on Ubuntu 20.04
Description
When I set the system's Displays scaling to 125% on Ubuntu, Flameshot crashes, resulting in a black screen with flickering. Reverting the scaling back to 100% resolves the issue. Can anyone provide guidance on how to address this problem? Thank you.
Steps to reproduce
- Cange the Scale of Displays.
- Use flameshot
Screenshots or screen recordings
No response
System Information
Ubuntu 20.04
Please provide all the information we asked in the form, especially the system information. The current state of this bug report is missing critical information and therefore is invalid. Also, please list those many versions. It is important to know what you have tested.
Additionally, you should say that it happens like this on Gnome on Ubuntu 20.04
Hi. I have the same problem
Gnome: GNOME Shell 46.0 CPU: 11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz GPU: NVIDIA GeForce RTX 3060 Ti Ubuntu: Ubuntu 24.04 LTS Flameshot v12.1.0 (Debian 12.1.0-2build2) Compiled with Qt 5.15.12
It happens when fractional scaling is enabled.
The advice doesn't work https://flameshot.org/docs/guide/troubleshooting/#i-have-fractional-scaling-on-my-monitors-e-g-150
UPD:
I found solution: env QT_SCREEN_SCALE_FACTORS=1.001 flameshot gui.