Files icon indicating copy to clipboard operation
Files copied to clipboard

Unable to run as administrator

Open mpgoodall opened this issue 1 year ago • 11 comments

Description

I have installed Files as a non-admin... When right-clicking on the Files app in the start menu, there is an option to "Run as administrator". When I do this, it does present a UAC prompt but then fails to open... It attempts to launch, but then a werfault.exe process is also spawned and it appears to crash. I don't get to see any messages.

If I run CMD as administrator and attempt to install it from there, it launches the install window with re-install and launch... If I click launch, it opens but does not seem to be running as administrator. If I attempt to re-install it makes no difference.

These are AD user accounts with administrator privileges, not local administrator accounts.

Steps To Reproduce

  1. Click Start
  2. Right-click Files app > Run as administrator
  3. UAC Prompt > Enter credentials
  4. Nothing is displayed/open

Requirements

Opens Files as the user with the credentials used.

Files Version

3.7.7.0

Windows Version

10.0.22631.4169

User ID

files-community

Log File

debug.log

This log file is from my non-admin account. I was not able to find a debug.log file under my admin account.

mpgoodall avatar Sep 29 '24 22:09 mpgoodall