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Scarab MacOS not opening

Open zombielibrary opened this issue 2 years ago • 8 comments

Scarab shuts down immediately upon trying to run the program. The crash report gives the following information: Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information: abort() called

zombielibrary avatar Mar 09 '22 19:03 zombielibrary

Current version (v1.10.0.0) is working fine for me in macOS 12.3 (21E230).

When it crashes, does it show a backtrace with a bunch of information in the window or just what you posted. This helps to diagnose what is causing the crash, as it may be something else on your system causing it.

I would also recommend creating a new user account and testing it inside that profile on your mac. Set up users, guests, and groups on Mac - Apple Support

If it works fine on the new profile, you have something in your normal user account that is causing the crash. Also, have you attempted to boot into recovery mode and use Disk Utility to check your drive for errors? Recovery Mode / Check/Repair Disk

My other thought is that a mod that was installed became corrupted and might be causing the Scarab.app to crash out. As I said earlier, if it gives you a backtrace window, copy and paste the contents into a new pastebin note and post the URL to that pastebin in here (mostly because backtrace logs can be super long and can clutter the thread sometimes), but if you can't get it on pastebin, post it in here anyways that way we can see what's going on.

Thank you!

jgreever avatar Mar 11 '22 22:03 jgreever

Yeah, what macOS version is it? Is this with an M1 mac or an older one? What version of Scarab is it?

fifty-six avatar Mar 30 '22 05:03 fifty-six

Sorry for taking so long. I did some digging and it looks likely that it's a problem with how the laptop was set up, or some archaic admin program running in the background. I didn't ignore your advice: it didn't work on another account, my disk is fine, and I never ended up downloading any mods. Pastebin with the translated report: https://pastebin.com/Fe4YGp2z Pastebin with full report: https://pastebin.com/BCqxdSWK

It's a MacBook Air on the most recent OS with multiple different versions of Scarab.

zombielibrary avatar Mar 30 '22 13:03 zombielibrary

If you go to ~/.config is there an HKModInstaller? If so, could I have the logs if any exist

fifty-six avatar Mar 30 '22 14:03 fifty-six

Same issue.

  • Scarab v1.11.0.0
  • macOS 12.3.1 (21E258)
  • 3 GHz 6-Core Intel Core i5

I have no ~/.config

No crash reports or logs in Console

I am administrator user.

tantalor avatar Apr 21 '22 20:04 tantalor

Same issue.

* Scarab v1.11.0.0

* macOS 12.3.1 (21E258)

* 3 GHz 6-Core Intel Core i5

I have no ~/.config

No crash reports or logs in Console

I am administrator user.

If you open the Console app and search (in the upper right corner of the window) for the word run then press enter, next click ANY in front of the search phrase and select Process, then select the Process button and select Equals at the bottom.

Once you have done this, launch Scarab again and you should see some entries for the process run that look similar to this (probably wont look exactly like this, but you will see the process run and no other processes):

Screen Shot 2022-04-21 at 2 41 42 PM

Check that for any output when attempting to launch the app and post the screenshot or text log showing any output from the run process. When Scarab.app is launched, it starts by launching an app called run inside /Applications/Scarab.app/Contents/MacOS/run, hence why we are looking specifically for that entry in the processes an not something like Scarab.

Let us know if you have any difficulties finding these log entries or posting them here.

jgreever avatar Apr 21 '22 21:04 jgreever

Thanks! I was able to launch Scarab by opening up the package contents (in Finder) and double clicking the run program. It seems to work.

However just double clicking on the Scarab app does nothing; there is no output in Console.

tantalor avatar Apr 21 '22 23:04 tantalor

If any of you want to try it again, the new version might fix this

fifty-six avatar Jul 07 '22 11:07 fifty-six