fhoueto-amz

Hi @cboin1996 Thanks for reporting this. Based on my initial read of this, it seems that the encoding issue is already at the Kendra level, therefore I do not see...

This is an enhancement

@t-jones We will include this in our next major release.

Thanks @dangollayan we will look into this and revert back

We will analyze this for prioritization and keep you updated. Are you using the lex web ui client or the qna chat bot client?

Hi @dangollayan This is the expected behavior. Please to https://docs.aws.amazon.com/lexv2/latest/dg/built-in-intent-fallback.html. As stated "Amazon Lex V2 matches the fallback intent in these situations: The user's input to an intent doesn't match...

We will analyze this for prioritization and keep you updated.

Thanks @bobpskier. @amendlik plase let us know if the provided solution works for you

@amendlik Are you still blocked here or do you have a path based on the input from #684 ?

thanks, we will look into this and come back to you