BB icon indicating copy to clipboard operation
BB copied to clipboard

USB not working

Open kevinrobson17 opened this issue 1 year ago • 7 comments

I'm trying to put the AGL and MAP files onto the device, but cannot get USB working. I've tried multiple PCs and cables. And connected other devices on those PCs and cables.

In all cases, the USB symbol appears in the top right. But nothing on the PC.

On one laptop only, if I have the strato switched off, then plug it in, the device appears. However, this action switches the strato on, and as soon as it switches on, the connection drops and wont appear again.

Are there any known issues around this? I had issues with an update (see my post 4th March) so may be something to do with that.

Thanks

kevinrobson17 avatar May 27 '23 10:05 kevinrobson17

If I go to devices in control panel, it is there. But wont 'launch' in explorer or do anything else. Screenshot 2023-05-27 115200

kevinrobson17 avatar May 27 '23 10:05 kevinrobson17

I've also tried reinstalling firmware from the file already on the device, 279.23.3 Bootloader V30

Didn't make any difference. Looks like the PC can see the strato, but doesn't see it as a disk. I also can't see it in disk management. I'm on Windows 11.

kevinrobson17 avatar May 27 '23 11:05 kevinrobson17

For anyone with the same issue, fixed using the following: https://www.youtube.com/watch?v=3Ls4A8wc1zI Only need to follow to 1:30

kevinrobson17 avatar May 28 '23 11:05 kevinrobson17

Argghh. And now not working again. Varies between Strato appearing as a disk, then dissapearing. Or not appearing at all. And nothing in device manager to repeat the above solution.

Basically the USB is just completely flaky aun unusable/unreliable.

kevinrobson17 avatar May 28 '23 18:05 kevinrobson17

The USB drive functionality currently works for me on Windows but not Mac. It used to work on Mac, too, but stopped working after a recent firmware update. Having the Mac support back would be highly appreciated.

ketilmo avatar Jul 22 '23 13:07 ketilmo

Similar to #327 and #430

ketilmo avatar Jul 22 '23 13:07 ketilmo

Still struggling with USB connectivity on this device. Tried multiple Windows PCs, multiple cables. I just find it really unreliable.

kevinrobson17 avatar Aug 12 '23 11:08 kevinrobson17