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Bug: External windows do not render text (Attach File window or Help:About Ferdium)

Open garrix-fan opened this issue 3 years ago • 19 comments

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  • [X] I have searched the issues tracker for a bug report similar to mine, in vain

Ferdium Version

6.0.0-nightly.90

What Operating System are you using?

Ubuntu

Operating System Version

Ubuntu 20.04.4 LTS x86_64 with DE -> KDE Plasma Version 5.18.8

What arch are you using?

x64

Last Known Working Ferdium version

No response

Expected Behavior

While attaching a file on apps like slack/whatsapp, an external window should appear to select those files. Also Help:About Ferdium window should show all the relevant details.

Actual Behavior

The external window which appears does not show any text. It shows blank squares instead.

Steps to reproduce

  1. Open Ferdium
  2. Open Help:About Ferdium

Debug link

No response

Screenshots

image image

Additional information

No response

garrix-fan avatar Jul 06 '22 12:07 garrix-fan

We have seen this on one other linux user - the issue was that they were using some weird font - and the font that Ferdium uses is not present on their system. Could you please try with another system font as the default?

vraravam avatar Jul 06 '22 12:07 vraravam

Can you please let me know the fonts supported by ferdium?

garrix-fan avatar Jul 06 '22 12:07 garrix-fan

These are the fonts that are packaged into the Ferdium's installable artifact: https://github.com/vraravam/ferdium-app/tree/develop/src/assets/fonts

vraravam avatar Jul 09 '22 05:07 vraravam

I am having this same issue. I am also on Ubuntu 20.04 LTS, but I am using Gnome instead of KDE. I changed all the system fonts to Times New Roman, rebooted, but the issue remained. So, I downloaded and installed the fonts (OpenSans) linked above and made those the system default fonts, rebooted, issue is still there. Is there something else I can clear or check? I changed the fonts via Gnome Tweaks if that matters. Thanks in advance for any help you can provide!

LinuxAndCoffee avatar Jul 10 '22 22:07 LinuxAndCoffee

I have the same issue in opensuse Leap 15.4 x86_64. I've downloaded the fonts from the link in some previous comment and I can't install the ttf files because they already exist on my system. Version is 6.2.0, so that's the latest stable, installed with the snap store. Let me know if you need any logs or anything.

raulillo82 avatar Sep 28 '22 15:09 raulillo82

thanks, I thought I had these fonts already in System but after installing it now works EDIT: actually on Ubuntu Mate 22.04 I'm still having this issue

dev-allinappli avatar Dec 14 '22 10:12 dev-allinappli

Closed https://github.com/ferdium/ferdium-app/issues/1095 as completed. Issue still open

GuillaumeSorel avatar Apr 05 '23 07:04 GuillaumeSorel

Having the same issue, Fardium should use a standard font. I have a fresh installation of Ubuntu 23 & the Fardium hug is present. How..

apudiu avatar Aug 20 '23 18:08 apudiu

Have not seen the issue any more in the last few weeks/months.

raulillo82 avatar Aug 21 '23 06:08 raulillo82

Issue exists even after installing those fonts

apudiu avatar Aug 21 '23 06:08 apudiu

FYI: Atm, on 6.6.1-nightly.7 and Ubuntu 23, fonts installed.

Issue always exists.

Edit 5 minutes later :

When downloading the Github sources and launching them, the fonts work correctly, so I'm leaning more towards an issue with my configuration and installation rather than an actual problem with the application. However, I've already cleared the caches, but I'll do a clean installation when I have a couple of minutes.

image

Version: 6.6.1-nightly.1 Server: Ferdium Server Electron: 27.0.1 Chrome: 118.0.5993.89 Node.js: 18.17.1 Platform: Linux 6.5 Arch: x64 Build date: Fri Oct 27 2023 16:50:42 GMT+0200 (heure d’été d’Europe centrale) Git SHA: 65d24965 Git branch: develop

pmaldi avatar Nov 09 '23 11:11 pmaldi

Same issue here using the latest release version. I use default fonts, and I am running Ubuntu 23.04.

image

Version: 6.6.0 Server: Ferdium Server Electron: 27.0.1 Chrome: 118.0.5993.89 Node.js: 18.17.1 Platform: Linux 6.5 Arch: x64 Build date: Fri Oct 27 2023 01:30:26 GMT+0100 (British Summer Time) Git SHA: d157b865 Git branch: release

Supermarcel10 avatar Nov 28 '23 14:11 Supermarcel10

Same issue on my system as well.

I can't display About Ferdium box either:

image

Interesting when selecting a file for upload in Whatsapp the text displays (and respects dark mode): Screenshot from 2024-03-21 22-05-27

However, when downloading a file it doesn't (and doesn't respect dark mode) Screenshot from 2024-03-21 22-05-51

Version: 6.7.1

OS: Ubuntu 23.10 x86_64 Host: XPS 15 9530 Kernel: 6.5.0-26-generic DE: GNOME 45.2

HectorBailey avatar Mar 21 '24 22:03 HectorBailey

I don't have this issue anymore but I can't help with saying what I did, except upgrading to Debian 12 and using updated versions of Ferdium. Hope that can help the community.

dev-allinappli avatar Mar 22 '24 07:03 dev-allinappli

Thanks for your response,

I just did the same - uninstalled my current version (Snap) and then went to Github releases and installed the latest (deb) from there. Not sure if it is an issue with the snap version or an issue with the install.

HectorBailey avatar Mar 22 '24 11:03 HectorBailey

Just saw that this might be a deeper issue with snap and Gnome, seems like the guys over at beekeeperstudio have the same issue:

https://docs.beekeeperstudio.io/installation/linux/#font-rendering-issues

"Font rendering issues in Gnome 3.38+ with the snap package"

They link to this page:

https://forum.snapcraft.io/t/snapped-app-not-loading-fonts-on-fedora-and-arch/12484/66

HectorBailey avatar Jul 17 '24 16:07 HectorBailey