Bug: Ferdium doesn't load services any more

[Albirew]

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Ferdium Version

6.7.4

What Operating System are you using?

Windows

Operating System Version

windows10 22H2

What arch are you using?

x64

Last Known Working Ferdium version

6.7.4

Expected Behavior

Ferdium starting recipes normally

Actual Behavior

At startup, Ferdium doesn't load services. It is stuck in "Couldn't load services and user information" If I press on "Get started", it doesn't find services I tried to logout to "use ferdium without account" (what i was already doing tho), now i'm stuck on ferdium landing page with an error "cannot connect to online services" and "use ferdium without account" button doesn't work (see screenshot)

Steps to reproduce

i don't think it's reproductible. i just started ferdium. bug looks a lot like #249 (but i was not using ferdium account) and #1025 (but i'm not using workspace or flatpak)

Debug link

publish not working: {"host":{"platform":"win32","release":"10.0.19045","screens":[{"accelerometerSupport":"unknown","bounds":{"x":-1920,"y":-6,"width":1920,"height":1080},"colorDepth":24,"colorSpace":"{primaries:BT709, transfer:SRGB, matrix:RGB, range:FULL}","depthPerComponent":8,"detected":true,"displayFrequency":59,"id":2528732444,"internal":false,"label":"PLX2783H","maximumCursorSize":{"width":0,"height":0},"monochrome":false,"nativeOrigin":{"x":-1920,"y":-6},"rotation":0,"scaleFactor":1,"size":{"width":1920,"height":1080},"workArea":{"x":-1920,"y":-6,"width":1920,"height":1040},"workAreaSize":{"width":1920,"height":1040},"touchSupport":"unknown"},{"accelerometerSupport":"unknown","bounds":{"x":0,"y":0,"width":1920,"height":1080},"colorDepth":24,"colorSpace":"{primaries:BT709, transfer:SRGB, matrix:RGB, range:FULL}","depthPerComponent":8,"detected":true,"displayFrequency":59,"id":2779098405,"internal":false,"label":"PLX2783H","maximumCursorSize":{"width":0,"height":0},"monochrome":false,"nativeOrigin":{"x":0,"y":0},"rotation":0,"scaleFactor":1,"size":{"width":1920,"height":1080},"workArea":{"x":0,"y":0,"width":1920,"height":1040},"workAreaSize":{"width":1920,"height":1040},"touchSupport":"unknown"}]},"ferdium":{"version":"6.7.4","electron":"30.0.6","installedRecipes":[{"id":"franz-custom-website","version":"1.5.0"},{"id":"gmail","version":"1.6.3"},{"id":"linkedin","version":"1.5.1"},{"id":"msteams","version":"3.3.2"},{"id":"office365-owa","version":"1.7.3"},{"id":"trello","version":"1.4.0"},{"id":"tweetdeck","version":"1.4.0"},{"id":"twitter","version":"1.4.2"},{}],"devRecipes":[],"services":[],"messages":[{"type":"error","request":{"result":null,"wasExecuted":true,"method":"default"},"error":{},"response":{},"server":"You are using Ferdium without a server"},{"type":"error","info":["error",{"code":"MISSING_TRANSLATION","descriptor":{"id":"menu.view.openProcessManager","defaultMessage":"Open Process Manager"}}]},{"type":"error","request":{"result":null,"wasExecuted":true,"method":"login"},"error":{},"response":{},"server":"You are using Ferdium without a server"},{"type":"error","request":{"result":null,"wasExecuted":true,"method":"health"},"error":{},"response":{},"server":"You are using Ferdium without a server"}],"workspaces":[],"windowSettings":{"width":1304,"height":742,"x":574,"y":284,"isMaximized":false,"isFullScreen":false,"displayBounds":{"x":0,"y":0,"width":1920,"height":1080}},"settings":{"autoLaunchOnStart":false,"autoLaunchInBackground":false,"runInBackground":true,"reloadAfterResume":true,"reloadAfterResumeTime":10,"enableSystemTray":true,"startMinimized":false,"confirmOnQuit":false,"minimizeToSystemTray":true,"closeToSystemTray":true,"privateNotifications":false,"clipboardNotifications":true,"notifyTaskBarOnMessage":false,"showDisabledServices":false,"isTwoFactorAutoCatcherEnabled":false,"twoFactorAutoCatcherMatcher":"token, code, sms, verify","showServiceName":false,"showMessageBadgeWhenMuted":true,"showDragArea":false,"enableSpellchecking":true,"enableTranslator":false,"spellcheckerLanguage":"en-us","darkMode":true,"navigationBarManualActive":false,"splitMode":false,"splitColumns":3,"fallbackLocale":"en-US","beta":false,"isAppMuted":false,"enableGPUAcceleration":true,"enableGlobalHideShortcut":false,"server":"You are using Ferdium without a server","predefinedTodoServer":"https://todoist.com/app","autohideMenuBar":false,"isLockingFeatureEnabled":false,"locked":false,"lockedPassword":"******","useTouchIdToUnlock":true,"scheduledDNDEnabled":false,"scheduledDNDStart":"17:00","scheduledDNDEnd":"09:00","hibernateOnStartup":true,"hibernationStrategy":300,"wakeUpStrategy":300,"wakeUpHibernationStrategy":0,"wakeUpHibernationSplay":true,"inactivityLock":0,"automaticUpdates":true,"universalDarkMode":true,"userAgentPref":"Mozilla/5.0 (X11; Linux x86_64; rv:127.0) Gecko/20100101 Firefox/127.0","downloadFolderPath":"","adaptableDarkMode":true,"accentColor":"#2d863c","progressbarAccentColor":"#2d863c","serviceRibbonWidth":68,"sidebarServicesLocation":0,"iconSize":20,"sentry":false,"navigationBarBehaviour":"never","webRTCIPHandlingPolicy":"disable_non_proxied_udp","searchEngine":"duckDuckGo","translatorLanguage":"en","translatorEngine":"LibreTranslate","useHorizontalStyle":false,"hideCollapseButton":true,"isMenuCollapsed":false,"hideRecipesButton":false,"hideSplitModeButton":true,"useGrayscaleServices":false,"grayscaleServicesDim":50,"hideWorkspacesButton":true,"hideNotificationsButton":false,"hideSettingsButton":false,"hideDownloadButton":false,"alwaysShowWorkspaces":false,"hideAllServicesWorkspace":false,"liftSingleInstanceLock":false,"enableLongPressServiceHint":false,"isTodosFeatureEnabled":true,"customTodoServer":"","locale":"fr","keepAllWorkspacesLoaded":false,"useSelfSignedCertificates":false,"lockingFeatureEnabled":false},"features":{}}}

Screenshots

Additional information

No response

[Albirew]

Import/Export doesn't work too, it opens web browser to http://localhost:46569/token/undefined but page doesn't respond.

[Gy0m]

Same here after a reinstall on archlinx

[Albirew]

It looks like issue has been fixed by itself on my side. I suspect that even a local installation depends on some ferdium api (or at least a remote resource that was down yesterday) to start...

[Shrekmachine]

always requesting login here, and services are not loading or requiring new registration...

[dchmelik]

same with Ferdium 6.7.5 on Devuan 5 GNU/Linux.

[imtrobin]

Same issue, on windows 10, 6.7.5 portable. Getting "Could not load service receipe". No workspace.

EDIT. Seems fixed in 6.7.6

[plagonell]

Same issue on Debian 12, Version: 6.7.6 Server: Ferdium Server Electron: 31.3.1 Chrome: 126.0.6478.185 Node.js: 20.15.1 Platform: Linux 6.8 Arch: x64 Build date: Mon Aug 05 2024 13:45:39 GMT-0400 (hora de Venezuela) Git SHA: 5bed770b Git branch: release

[mauro-miatello]

same here in 6.7.7 until yesterday it worked

[gibsonsmog]

Just hit me today, too. I'm on Windows 11 which I don't see reported yet so here's another Help > About for the heap!

Version: 6.7.7 Server: No Server Electron: 32.1.2 Chrome: 128.0.6613.162 Node.js: 20.17.0 Platform: Windows 11 Arch: x64 Build date: Sat Sep 21 2024 23:16:21 GMT-0500 (Central Daylight Time) Git SHA: a98731a3 Git branch: release

[rudimatz]

I get this message whenever I activate a VPN. Might me related to the current network connection.

[juanpabloma21]

I have the exavt same problem

[datavistics]

If you googled near June 24th you likely want this: https://github.com/ferdium/ferdium-app/issues/2176