Don't receive Tempo PTEC and get many nulls (while OK few hours ago)

[paramecie]

Khadas VIM1S, Home Assistant very latest version. Zigbee2MQTT 1.33.1

I received today our Lixee brand new from Lixee, installed, etc.

No option changed (like Reports, Parameters or specific ones...) Everything was working fine!!!

But then I've got maybe the DUMB idea to update it using OTA. Now it's in version 13.

2 hours later, many infos are missing, and the MOST important PTEC.

Tried many thing, restarted HA, rebooted system, removed the device (forced), unplug LiXee, reinstalled, no way. I checked, Linky shows everything normal including "HC BLEU" (for PTEC "HCJB").

See the current JSON with many null, and current_summ_delivered which is about 51500 (here 0):

{
    "apparent_power": 1270,
    "current_summ_delivered": 0,
    "current_tarif": "BBR(",
    "current_tier1_summ_delivered": 21866,
    "current_tier2_summ_delivered": 29641,
    "current_tier3_summ_delivered": 0,
    "current_tier4_summ_delivered": 0,
    "current_tier5_summ_delivered": 0,
    "current_tier6_summ_delivered": 0,
    "linkquality": 123,
    "rms_current": 5,
    "start_notice_e_j_p": 0,
    "tomorrow_color": "----",
    "warn_d_p_s": 0,
    "MOTDETAT": null,
    "active_register_tier_delivered": null,
    "available_power": null,
    "meter_serial_number": null,
    "rms_current_max": null,
    "schedule_h_p_h_c": null,
    "update": {
        "installed_version": -1,
        "latest_version": -1,
        "state": null
    },
    "update_available": null
}

Last log received with version 1:

info 2023-10-12 19:26:46: MQTT publish: topic 'zigbee2mqtt/0x00158d0005d29c35', payload '{"MOTDETAT":null,"active_register_tier_delivered":"HPJB","apparent_power":2000,"available_power":45,"current_summ_delivered":51489,"current_tarif":"BBR(","current_tier1_summ_delivered":21855,"current_tier2_summ_delivered":29634,"current_tier3_summ_delivered":0,"current_tier4_summ_delivered":0,"current_tier5_summ_delivered":0,"current_tier6_summ_delivered":0,"linkquality":48,"meter_serial_number":"031864700077","rms_current":9,"rms_current_max":90,"schedule_h_p_h_c":0,"start_notice_e_j_p":0,"tomorrow_color":"----","update":{"installed_version":1,"latest_version":13,"progress":100,"remaining":20,"state":"updating"},"update_available":null,"warn_d_p_s":0}'

One of the last logs recived with version 13:

info 2023-10-12 21:31:57: MQTT publish: topic 'zigbee2mqtt/LiXee', payload '{"MOTDETAT":null,"active_register_tier_delivered":"HPJB","apparent_power":2000,"available_power":45,"current_summ_delivered":51489,"current_tarif":"BBR(","current_tier1_summ_delivered":21855,"current_tier2_summ_delivered":29634,"current_tier3_summ_delivered":0,"current_tier4_summ_delivered":0,"current_tier5_summ_delivered":0,"current_tier6_summ_delivered":0,"linkquality":132,"meter_serial_number":"031864700077","rms_current":9,"rms_current_max":90,"schedule_h_p_h_c":0,"start_notice_e_j_p":0,"tomorrow_color":"----","update":{"installed_version":13,"latest_version":13,"state":"idle"},"update_available":null,"warn_d_p_s":0}'

Few minutes later, version 13, no more "active_register_tier_delivered", many nulls:

info 2023-10-12 21:36:35: MQTT publish: topic 'zigbee2mqtt/LiXee', payload '{"MOTDETAT":null,"active_register_tier_delivered":null,"apparent_power":1450,"available_power":null,"current_summ_delivered":null,"current_tarif":"BBR(","current_tier1_summ_delivered":null,"current_tier2_summ_delivered":null,"current_tier3_summ_delivered":null,"current_tier4_summ_delivered":null,"current_tier5_summ_delivered":null,"current_tier6_summ_delivered":null,"linkquality":123,"meter_serial_number":null,"rms_current":null,"rms_current_max":null,"schedule_h_p_h_c":null,"start_notice_e_j_p":null,"tomorrow_color":null,"update":{"installed_version":13,"latest_version":13,"state":"idle"},"update_available":null,"warn_d_p_s":null}'

Ah and of course HA and other zigbee components are all working well, no problem.

What can I do?

It is soooooo important for us to know the EDF Tempo color - I bought Lixee for this (also). Thank you!

PS: Français, désolé j'avais commencé à taper en anglais. Un énorme merci pour ce que vous faites !

[fairecasoimeme]

Bonjour,

Après une mise à jour sur Z2M, il faut souvent redémarrer Z2M et réappairer le ZLinky.

[paramecie]

Déja fait, mais bon, je vais refaire la manip complète et proprement... Merci !

[paramecie]

Wow - ça a marché, enfin pour l'instant, je confirmerai plus tard ;-)

Manip complète

Arrêt:

• débrancher le lixee du compteur
• dé-appairer le lixee dans HA en forçant
• arrêt propre HA et du host
• débrancher la clef USB zigbee

Redémarrage:

• brancher la clef zigbee
• redémarrer host et HA
• HA, stats, supprimer les résidus de stats de l'ancien lixee
• lancer appairage
• rebrancher lixee, appuyer sur bouton appairage.

Bon, je confirmerai que ça tient - merci encore !

Edit: OK ça doit bien faire 24h, tout fonctionne. Désolé pour l'issue. Vous pouvez clore ou laisser pour info pour les suivants. Merci !

[llaumgui]

On est OK qu'avec le firmware 4000-0013 en date du 20230214 c'est bon ? Car j'ai encore ce message d'erreur sur z2mqtt / Jeedom.

[paramecie]

@llaumgui J'ai le 4000-0013 mais sur Zigbee2MQTT / Home Assistant en tous cas depuis 3 semaines, ça fonctionne impeccablement. Je ne connais pas Jeedom, pas testé, désolé.

[Silverrider5]

j'ai le même problème, ça marche pendant plusieurs heures puis tout à coup plus rien les infos ne remontent plus. obligé de ré-appairer pour que ça refonctionne.

[Silverrider5]

j'ai le même problème, ça marche pendant plusieurs heures puis tout à coup plus rien les infos ne remontent plus. obligé de ré-appairer pour que ça refonctionne. Help !!!