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Unable to download reports

Open Unit981 opened this issue 1 year ago • 9 comments

I have recently redeployed a faction server and I can't seem to download my reports. I've tried to download sample reports and custom reports, default template and custom template - all to no avail. The image below demonstrates that my report is showing as successfully generated, however when i click download - it opens a new tab and does not download anything.

Screenshot also shows version number image

To confirm that it wasn't a simple case of 'PEBKAC', I've redeployed on both 2 separate VPS's and locally in VM's - the issue replicates every time.

Unit981 avatar Jun 12 '24 12:06 Unit981

Can you confirm that you have a report that matches the Team and Assessment Type of the Assessment?

For instance, if you click edit in the assessment it may look something like this: image

Then ensure you have a report template in the Report Designer that matches as shown below:

image

summitt avatar Jun 14 '24 19:06 summitt

Hi @summitt - confirming that I have got the correct details matching up, the team name and report templates are matching to those seen inside Report Designer.

Issues still persist.

Unit981 avatar Jun 18 '24 03:06 Unit981

Would you mind trying to upload a new template from here: https://github.com/factionsecurity/report_templates.

Maybe the default template got corrupted somehow.

summitt avatar Jun 18 '24 05:06 summitt

Hi @summitt - Just tried this and found the issue persists (even after regenerating report). I tried the 2 report templates available at the link provided above.

I think that my multiple redeployments of faction would rule this out as being an issue anyway.

Unit981 avatar Jun 18 '24 05:06 Unit981

Is there anything in the logs that indicate an error (catalina.out).

summitt avatar Jun 18 '24 13:06 summitt

@Unit981 The other thing might be the memory in your VMs. Can you confirm how much memory is available?

summitt avatar Jun 18 '24 15:06 summitt

@Unit981 There has been another issue reported (#61) that may be the same issue you experienced. This has been fixed in july24-updates branch. It's part of a bunch a fixes and ui updates that will be released to main in a few weeks.

If you have the cycles check out the july24-updates branch and see if this fixes your issue.

summitt avatar Jul 15 '24 04:07 summitt

The issue still persists. Is it possible to get a proper solution soon?

eLcapitanoBD avatar Jul 16 '24 19:07 eLcapitanoBD

@eLcapitanoBD are you also using the default templates and it fails on report generation?

summitt avatar Jul 17 '24 06:07 summitt

Closing this issue because lacking information to reproduce.

summitt avatar Dec 05 '24 22:12 summitt