zenpy icon indicating copy to clipboard operation
zenpy copied to clipboard

Published 20 hours ago • verified publisher icon facetoe

Deleted Tickets

Open cholu6768 opened this issue 1 year ago • 1 comments

Is there a way to know if the ticket is archived or deleted?

In some ticket exports I made with Zenpy, I've been getting tickets that in Zendesk appeared in the deleted tickets section.

cholu6768 avatar Jun 15 '23 17:06 cholu6768

Can you post some example code? Also, It's entirely plausible that by the time you perform an export of tickets that some tickets may have been deleted (for any number of reasons):)

cryptomail avatar Sep 01 '23 17:09 cryptomail