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Copying and creating TicketField from Sandbox to Prod is failing
Hi,
First off - Zenpy is amazing and has been extremely useful over the years.
However, I have a question (which may be the result of a lack in Python knowledge) that I would appreciate some feedback on.
I am attempting to copy information from our Zendesk Sandbox to our live instance, beginning with TicketFields, then Forms and finally Triggers & Automations.
When I attempt to create the TicketField, I get the following error:
zenpy.lib.exception.APIException: {"error": "RecordInvalid", "description": "Record validation errors", "details": {"title": [{"description": "Title: cannot be blank", "error": "BlankValue"}]}}
Some code for what I am trying:
field = zenpy_box.ticket_fields(id='1900000103174') created_field = zenpy_prd.ticket_fields.create(field)
When I print the serialised object, I get the below output:
{'id': 1900000103174, 'custom_field_options': [{'id': 1900000392114}, {'id': 1900000392134}, {'id': 1900000392154}, {'id': 1900000392174}, {'id': 1900000392194}]}
Is there a way to achieve what I am doing?
Best regards, Stephen
Did you deal with it