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App install data not showing up in events manager

Open aj20010319 opened this issue 4 years ago • 3 comments

Checklist before submitting a bug report

Xcode version

13.3

Facebook iOS SDK version

12.3.1

Dependency Manager

SPM

SDK Framework

Core

Goals

App install events should show up in the events manager.

Expected results

The app installs should show up in events manager.

Actual results

All the app installs do not show up in events manager. This does not allow to create custom audiences based on app installs. The app installs do show up in the Facebook ad campaign dashboard. There is a huge difference in the data that is shown in events manager and in the Facebook ads manager.

Events manager: eventsmanager

Facebook ad campaigns: facebook

Steps to reproduce

AppDelegate.swift:

ApplicationDelegate.shared.application(
                    application,
                    didFinishLaunchingWithOptions: launchOptions
                )
Settings.isAutoLogAppEventsEnabled = true
Settings.isAdvertiserIDCollectionEnabled = false
Settings.setAdvertiserTrackingEnabled(false)

Info.plist

<key>FacebookAdvertiserIDCollectionEnabled</key>
<false/>
<key>FacebookAppID</key>
<string>---</string>
<key>FacebookAutoLogAppEventsEnabled</key>
<true/>
<key>FacebookClientToken</key>
<string>---</string>
<key>FacebookDisplayName</key>
<string>---</string>

Code samples & details

// INSERT YOUR CODE HERE
var example = "Example code"

aj20010319 avatar Apr 17 '22 06:04 aj20010319

Experiencing the same problem.

chte avatar Jun 10 '22 07:06 chte

Has anyone solved this problem please?

gzaffari avatar Jul 27 '22 13:07 gzaffari

See https://github.com/facebook/facebook-android-sdk/issues/1094#issuecomment-1192576418

rschuil avatar Jul 27 '22 13:07 rschuil

Hey there, it looks like there has been no activity on this issue recently. Has the issue been fixed, or does it still require the community's attention? This issue may be closed if no further activity occurs. Thank you for your contributions.

github-actions[bot] avatar Oct 26 '22 05:10 github-actions[bot]

Closing this issue after a prolonged period of inactivity. If this issue is still present in the latest release, please feel free to create a new issue with up-to-date information.

github-actions[bot] avatar Nov 02 '22 05:11 github-actions[bot]