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Event Manager Warning - Send the Advertiser Tracking Enabled flag

Open omer921 opened this issue 2 years ago • 13 comments

Checklist before submitting a bug report

Xcode version

13.3

Facebook iOS SDK version

Using latest version of React Native Community Package - https://github.com/thebergamo/react-native-fbsdk-next

Dependency Manager

CocoaPods

SDK Framework

Other / I don't know

Goals

FB Event Manager keeps showing "Send the Advertiser Tracking Enabled flag" error. Although our current iOS 14.5 ATE True Status Rate is 37%.

Screen Shot 2022-04-10 at 4 27 49 PM Screen Shot 2022-04-10 at 4 27 42 PM

Expected results

We are expecting guidance from the FB team as to how to remedy this warning.

Actual results

No errors are shown on the SDK side.

Steps to reproduce

No response

Code samples & details

// INSERT YOUR CODE HERE
var example = "Example code"

omer921 avatar Apr 10 '22 20:04 omer921

Hi @omer921 , have you followed this guide on setting the Advertiser Tracking enabled Flag? https://developers.facebook.com/docs/app-events/guides/advertising-tracking-enabled/

shuxinzhang avatar Apr 12 '22 16:04 shuxinzhang

Hi @shuxinzhang, yes I have followed that guide and configured my SDK according to it. Still experiencing the issue.

omer921 avatar Apr 12 '22 17:04 omer921

Hi @omer921 , thank you for the prompt response! We would need your ads id or business id to debug further. Do you mind filing a ticket on https://developers.facebook.com/support/bugs/ and link to this issue on the bug ticket? Thanks!

shuxinzhang avatar Apr 14 '22 17:04 shuxinzhang

@shuxinzhang sounds good! Just submitted this ticket: https://developers.facebook.com/support/bugs/1168524257319607/

omer921 avatar Apr 14 '22 20:04 omer921

@shuxinzhang any update?

omer921 avatar May 11 '22 18:05 omer921

HI @omer921 , please subscribe to the bug ticket for future update. It's triaged to engineering team for detailed look.

shuxinzhang avatar May 11 '22 23:05 shuxinzhang

Might be related to this? https://github.com/facebook/facebook-sdk-for-unity/issues/562

omer921 avatar Oct 26 '22 01:10 omer921

We have the same issue (we are also using https://github.com/thebergamo/react-native-fbsdk-next)

image image

JacekKosciesza avatar Nov 18 '22 09:11 JacekKosciesza

We are also having this same issue- is there an updated? facebook-flag

ArtistoryDev avatar Feb 09 '23 21:02 ArtistoryDev

We are also having the same issue, what can be the problem?

siron93 avatar Mar 16 '23 16:03 siron93

I have followed instructions of Advertiser Tracking Enabled (https://developers.facebook.com/docs/app-events/guides/advertising-tracking-enabled) by simply set isAdvertiserTrackingEnabled to true.

Is impacting my sdk to track out our payment flag.

Is there any updates in this issue?

slamet33 avatar May 22 '23 07:05 slamet33

Any answers? I still have the same problem

ThangNguyen91 avatar Aug 01 '23 01:08 ThangNguyen91

I am dealing with the same problem as you and I cannot see an update here?!? What's going on guys?

orlinbenov avatar Aug 13 '23 08:08 orlinbenov