ever-gauzy
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Gauzy server desktop blank white screen in Windows server
After wasting more than a week trying to deploy Gauzy over an Ubuntu server which I failed to make it support HTTPS, I thought of giving it a try over Windows server, so, I changed the Ubuntu server to Windows and installed the Gauzy-server app (latest version - 0.82.59) and turns out it doesn't work as well. Just a blank white window frame with Setup written on top (screenshot).
Things I've tried:
- Running as the Admin
- Re-installing/Repairing
- Disabling Windows Defender
- Even, running the Installer as Admin
- Disabling Windows Firewall for both Private and Public
- Force restarting the app by closing through Task Manager.
- Disabling the protected mode in the Internet options in the Control panel.
- Allowing Gauzy-server app in the Firewall for both Private and Public networks.
- Checking compatibility issues using troubleshooter and tried to run as Windows 8 compatibility option.
It shows no popup, errors or anything. Just the blank white window.
And, to my (not-so now) surprise, it doesn't work even on my local desktop, not the blank screen but it just keeps loading(screenshot).
What to do @evereq?
Also, I had also installed the ubuntu's Gauzy-server using the .deb file even before that SSL issue, it got installed but I didn't find any documentation for what to do after installing it.
I just tried to install the same version 0.82.59 of the server and it completes on my PC (Windows 10, 64Gb RAM, but used less than 32Gb, I have tons of apps running at the same time).
I think possible reasons can be:
- your PC / Server is not powerful enough. We did not have exact requirements yet, but I think at least 12-16GB of RAM will be needed to run it well, preferrable of course 32Gb. Anything less than 8Gb will most probably fail (and even 8 can be not enough really).
- some ports it try to run by default are already in use
How can we help? Please go to folder C:\Users\%USERNAME%\AppData\Roaming\gauzy-server
on Windows, you should found there subfolder "logs" and can review main.log there, most probably you can find some error, feel free to post so we review it.
P.S. I installed Gauzy Server using ALL defaults, i.e. it using SQLite, default ports etc.
Also, we have last few builds of our apps missing Server and Desktop Apps, we are working to resolve that. However, as I explained above 0.82.59 should be fine to use too.