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[FEATURE]: function getDeliveryStatus()

Open GoldenOwlDecor opened this issue 3 years ago • 8 comments

Is there an existing ticket for this?

  • [X] I have searched the existing tickets

Is your feature request related to a problem? Please describe

Current Endpoint Schema No possibility to check status of every order, is it delivered or not.

Proposed Endpoint Schema Add function like getDeliveryStatus(receipt_id)

Why are you proposing this change? I have to check every order manually and update delivery status in the Order Management Software. It is too boring, taking into account that Etsy Control Panel shows such information and such routine may be coded without extra coding.

Describe the solution you'd like

Hi! I am proposing to add function to get delivery status of the order

function getDeliveryStatus(receipt_id) return status NonShipped, Shipped, Delivered and DeliveryDate for last case would appreciated

or at least add flag was_delivered to getShopReceipts

Most of Order Management Software may check Etsy and update status of the orders

Describe any alternatives you've considered

No response

Additional context

No response

GoldenOwlDecor avatar Jan 13 '22 07:01 GoldenOwlDecor

Random question. How does Etsy know the "Delivery" status? Once the order has been dispatched to a delivery company then that's the end of what Etsy has access to is t it? Or am I missing something?

Gareth064 avatar Jan 13 '22 17:01 Gareth064

Random question. How does Etsy know the "Delivery" status? Once the order has been dispatched to a delivery company then that's the end of what Etsy has access to is t it? Or am I missing something?

Etsy use third party services, or their own to monitor tracking numbers. And shows such info about every order in the control panel.

GoldenOwlDecor avatar Jan 13 '22 18:01 GoldenOwlDecor

Really? How have I never seen this before.

So when dispatching an order, I choose the shipping company (Royal Mail in my case), out in the tracking number, I'll then see the delivery status on the order?

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From: GoldenOwlDecor @.> Sent: Thursday, January 13, 2022 6:47:51 PM To: etsy/open-api @.> Cc: Gareth Doherty @.>; Comment @.> Subject: Re: [etsy/open-api] [FEATURE]: function getDeliveryStatus() (Issue #333)

Random question. How does Etsy know the "Delivery" status? Once the order has been dispatched to a delivery company then that's the end of what Etsy has access to is t it? Or am I missing something?

Etsy use third party services, or their own to monitor tracking numbers. And shows such info about every order in the control panel.

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Gareth064 avatar Jan 13 '22 19:01 Gareth064

Really? How have I never seen this before. So when dispatching an order, I choose the shipping company (Royal Mail in my case), out in the tracking number, I'll then see the delivery status on the order?

Yes, you may see with some delay.

Click on any order in your shop: https://www.etsy.com/your/orders/

Note: This topic is for development ideas, but your question is related to basic user experience. Thank you.

GoldenOwlDecor avatar Jan 14 '22 06:01 GoldenOwlDecor

Why ticket is closed. Any solution is proposed?

GoldenOwlDecor avatar Jan 21 '22 13:01 GoldenOwlDecor

Apologies @GoldenOwlDecor I'd typed out a response, but clicked the wrong button. I get what you are asking for and this has been requested in the past and is on our radar for things to look into. I don't see the other ticket(s) at the moment, so I'll reopen this one.

etsyachristensen avatar Jan 21 '22 15:01 etsyachristensen

+1

this would be most useful for us too

benjymouse avatar Jan 21 '22 15:01 benjymouse

Highly desired. At least exposing a simple delivery status for USPS such as ['pretransit', 'intransit', 'delivered'] would be welcomed.

valeriu-balaban avatar Mar 20 '22 23:03 valeriu-balaban