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Account creation issues

Open jeremiah opened this issue 5 years ago • 4 comments

Hi,

A couple comments on account creation for Etenotes;

  • The fields one has to fill in are unlabled. I only found out through trial and error that I needed a username, email, etc.
  • I got an error message in HTML from nginx the first time I tried to sign up. I tried again, got another error message this time.
  • Finally, I removed the space in my username which allowed me to create an account.
  • Currently I cannot reach 'dashboard.etebase.com or any URL associated with the account I created
  • I keep getting errors when trying to create a note, I think one should explain that you need a notebook first.
  • Even after creating a notebook, it is unclear how to create a note.

jeremiah avatar Oct 02 '20 23:10 jeremiah

Hey, thanks for reporting!

* The fields one has to fill in are unlabled. I only found out through trial and error that I needed a username, email, etc.

They should be labelled... Are you on Android or iOS? Got any more information to share?

* I got an error message in HTML from nginx the first time I tried to sign up. I tried again, got another error message this time.

What do you mean? From within the app? What did you do? Just try to register with a space?

* Finally, I removed the space in my username which allowed me to create an account.

We know we don't currently show the username validation messages on the notes client, but we'll fix it in the coming days.

* Currently I cannot reach 'dashboard.etebase.com or any URL associated with the account I created

Where did you get this URL from? Just because of the confirmation email? Yeah, that's not for you (and we'll improve the messaging around it), it's for admins.

* I keep getting errors when trying to create a note, I think one should explain that you need a notebook first.

There should be a "new account" wizard that asks you to create a notebook before you start. Maybe it's not yet there on the app store and you are using the iOS version?

* Even after creating a notebook, it is unclear how to create a note.

The large floating "+" button, do you not have it?

tasn avatar Oct 03 '20 08:10 tasn

  • Unlabelled fields: I used a web browser running a Debian-based GNU/Linux OS. Here's a screen shot; image
  • nginx error message: that appeared in the browser.
  • :+1: for visible messages about user validation
  • I think I got that from the confirmation email
  • I didn't see the wizard in the browser.
  • Yes, I finally saw that big "+" button. :-)

jeremiah avatar Oct 12 '20 19:10 jeremiah

Thanks for the info!

* Unlabelled fields: I used a web browser running a Debian-based GNU/Linux OS. Here's a screen shot;

Which browser, if I may ask? I'll have to take a look into that.

* nginx error message: that appeared in the browser.

Weird. Please let me know if it ever happens again.

* +1  for visible messages about user validation

Thanks. :)

* I _think_ I got that from the confirmation email

Yeah, you most likely did. The workflow around this has now been improved/fixed. :)

* I didn't see the wizard in the browser.

Weird. I'll keep an eye out for this.

tasn avatar Oct 13 '20 09:10 tasn

I just verified again, and I'm definitely getting the labels here!

tasn avatar Oct 16 '20 10:10 tasn