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Published 20 hours ago • verified publisher icon ernw

Can't make the audio work

Open tremblerz opened this issue 8 years ago • 4 comments

I tried to follow all of the given procedures but Audio didn't work.

tremblerz avatar Dec 16 '16 17:12 tremblerz

Hi, you are talking about WebEx, right? If so, what OS do you use? It might also be that the libraries are at another place, though I'd assume that the plugin won't launch at all. Also, are you sure you are using the x86 bit versions of both JRE and Firefox?

0xb35c avatar Dec 16 '16 18:12 0xb35c

Yes. I have been trying to run webex. My OS is Ubuntu 14.04 and yes I tried with all 4 possible combinations of x86 and x64. One more thing I noticed is that if the path specified for JRE is wrong it doesn't throw any error nor it stops.

tremblerz avatar Dec 16 '16 19:12 tremblerz

The issue is that the audio on the 64bit java libs don't work with webex. If you specified a wrong path it should simply use the 64bit libs and still "work".

Anyway. When you have launched webex, i.e. the java plugin, can you check how it is called? You can e.g. use htop for that to see the command line params. Look for the firefox plugin-container. For me it contains the path to the IcedTeaPlugin.so, which will be used. For me this is not even in my home dir.

0xb35c avatar Dec 16 '16 19:12 0xb35c

@tremblerz Were you able to resolve this? If so please close the issue. Thanks

0xb35c avatar Mar 02 '17 19:03 0xb35c