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MQTTX Client Tool Shows Blank Screen After Installation

Open carpONE opened this issue 7 months ago • 1 comments

What happened?

Computer version: Windows 11 Home Chinese Edition 64-bit operating system, x64-based processor

What did you expect to happen?

No operation was performed, the interface appeared blank.

How can we reproduce it (as minimally and precisely as possible)?

No response

Anything else we need to know?

No response

EMQX version

x86-64: v1.11.1.win64.exe

Image

OS version

# On Linux:
$ cat /etc/os-release
# paste output here
$ uname -a
# paste output here

Log files


This issue was automatically translated from Chinese.


Translated Screenshots

Screenshot 1 Translation: 田间统计: Field Statistics


This issue was automatically translated from Chinese.

carpONE avatar Jun 06 '25 09:06 carpONE

Hi @carpONE, thanks for filing this. It looks like the blank screen can happen when MQTTX writes its database to a non-default %AppData% location but then tries to read it from the default path on C:. In issue #1934, copying mqttx.db from the real %AppData%\MQTTX folder to C:\Users<you>\AppData\Roaming\MQTTX\mqttx.db immediately fixed the blank screen. Could you check whether your %AppData% is redirected and, if so, try copying the DB file as above?

See full details here: https://github.com/emqx/MQTTX/issues/1934

ysfscream avatar Jun 10 '25 06:06 ysfscream

Hi, if no more issues, I will close it. Thanks for using it.

ysfscream avatar Jun 25 '25 10:06 ysfscream

After I copy mqttx.db from the real %AppData%\MQTTX folder to C: \Users\AppData\Roaming\MQTTX\mqttx.db, opening it does solve the blank problem, but after setting the language to Chinese, reopening it will reset the settings back to the default state

carpONE avatar Jun 27 '25 01:06 carpONE

I think this is a problem, I think we should follow the real AppData

carpONE avatar Jun 27 '25 01:06 carpONE

YES. It's a problem, and welcome to New an issue.

ysfscream avatar Jun 27 '25 09:06 ysfscream