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Bug on zendesk.setVisitorInfo

Open erwintan96 opened this issue 6 years ago • 2 comments

i found a bug that always need to close my app to reset setVisitorInfo on myapp.

for example : i login with User A and i use zendesk (email : [email protected]) then i log out when i login with User B and i use zendesk and the email still [email protected] But, If i close my app and then open it again and use zendesk, i use zendesk the email is [email protected]

is there any way to fix it?

Thank you..

erwintan96 avatar Jul 15 '19 07:07 erwintan96

As long as you are calling setVisitorInfo at each point of login, which it sounds like you are doing, it should be working. This plugin is just an interface to the Zendesk Chat SDK, so I would think that this is a bug in their SDK.

We would need to run a test program without using flutter (native Android or iOS) to verify it is an issue with the SDK.

emostar avatar Apr 02 '20 06:04 emostar

@erwintan96 Are you still experiencing this issue?

emostar avatar Jul 15 '20 06:07 emostar