"Unable to reach opensubtitles.com servers! Search error"

[Stooovie]

After updating to 6.3 from an old 5.0 release, I'm unable to even connect to the OpenSubtitles servers. Or so does it say:

Unable to reach opensubtitles.com servers!
Search error

I run in MacOS Terminal like this (the path is correct, and so is the login and password): python3 OpenSubtitlesDownload.py --username <MYUSERNAME> --password <MYPASSWORD> /PATHTOVIDEO

It doesn't matter whther i have the credentials in the .py file. Triple-checked the login and password, it is correct, and it does work with the Linux version of the script (in a VM).

Any tips? Thanks!

[emericg]

You probably need a new account for the new website.

[Stooovie]

No, as I said - the login works on the website, AND it works in Linux (CLI). In MacOS (15.1.1) it throws the aforementioned error. I have no other issues with network connectivity, even from terminal.

[fidodido48]

Hi. Same problem here. Started around 2 days ago:

Urllib error ( 502 )  Bad Gateway
>> An error occurred while connecting to the OpenSubtitles.com server
Urllib error ( 502 )  Bad Gateway
>> An error occurred while connecting to the OpenSubtitles.com server
Urllib error ( 503 )  Backend fetch failed
>> Unable to reach opensubtitles.com servers!
Search error
Urllib error ( 503 )  Backend fetch failed
>> Unable to reach opensubtitles.com servers!
Search error
Urllib error ( 503 )  Backend fetch failed
>> Unable to reach opensubtitles.com servers!

It was working till then (so its not a login/pass problem) and i can download manually (thru web browser) just fine, so it seems to me like your proxies have been banned.

[emericg]

Does anyone have some more information on this issue, or similar errors? I am not having any problems on my computers.

[hrvstr]

I am getting a similar error when trying to download subtitles for a file on a mounted samba share. I will do some testing if its working fine for local files.

>> Input/Output error while generating hash for this file:
/path/to/file.mkv
Urllib error ( 400 )  Bad Request
>> Unable to reach opensubtitles.com servers!
Search error

[DiegoFleitas]

For me this was just wrong pass since I had the same username but different pass on opensubtitles.org vs opensubtitles.com