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Graphviz.org site is down

Open augrtur opened this issue 8 years ago • 47 comments

I was about to checkout Graphviz but the www.graphviz.org site appears to be down.

augrtur avatar Mar 01 '16 04:03 augrtur

What does traceroute say?

I suspect a routing error; the site is up.

On Feb 29, 2016, at 11:01 PM, augrtur [email protected] wrote:

I was about to checkout Graphviz but the www.graphviz.org http://www.graphviz.org/ site appears to be down.

— Reply to this email directly or view it on GitHub https://github.com/ellson/graphviz/issues/77.

magneticnorth avatar Mar 01 '16 13:03 magneticnorth

I met the same issue today no matter if I set a proxy or not, and Chrome stated:

This webpage is not available

ERR_CONNECTION_TIMED_OUT

the ping looked good, portqry to port 80 was FILTERED with a long latency, it looks like there is something wrong with the routing, tracert reports 28 hops to reach the site.

Generally, no idea if there is something wrong with my network and I will try if I get to another network.

zhenglaizhang avatar Mar 04 '16 08:03 zhenglaizhang

We can confirm this using Looking Glass sites in Asia and Europe.

It appears there is a problem in network 12 (AT&T). Hopefully an insider can ask someone in AT&T to look at this.

magneticnorth avatar Mar 04 '16 12:03 magneticnorth

Google Chrome could not load the webpage because www.graphviz.org took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.

gregtampa avatar Mar 07 '16 19:03 gregtampa

It's now a placeholder spam site saying "This domain name expired on Mar 13 2016 09:04:49:000PM ".

lpar avatar Mar 13 '16 23:03 lpar

Well, not for me, and the domain is renewed through joker.com through 2017, but things fall apart.

Not sure how this is related to routing problems within AT&T AS7018, but that seems to be a problem right now.

Maybe when John Ellson gets back from vacation he can intervene. Otherwise we hope to move to a different hosting service before too long.

Stephen

On Mar 13, 2016, at 7:07 PM, mathew [email protected] wrote:

It's now a placeholder spam site saying "This domain name expired on Mar 13 2016 09:04:49:000PM ".

— Reply to this email directly or view it on GitHub https://github.com/ellson/graphviz/issues/77#issuecomment-196078649.

magneticnorth avatar Mar 13 '16 23:03 magneticnorth

If it helps:

;; ANSWER SECTION:
www.graphviz.org.   300 IN  A   209.99.40.223

;; AUTHORITY SECTION:
graphviz.org.       86395   IN  NS  ns1.fibertransit.com.
graphviz.org.       86395   IN  NS  ns2.fibertransit.com.
graphviz.org.       86395   IN  NS  ns3.fibertransit.com.
graphviz.org.       86395   IN  NS  ns4.fibertransit.com.

This is from Google Fiber.

lpar avatar Mar 14 '16 00:03 lpar

Thanks. It looks like fibertransit.com itself may be gone or lost its DNS. We could find a new DNS registrar, of course. Stephen

On Mar 13, 2016, at 8:33 PM, mathew [email protected] wrote:

If it helps:

;; ANSWER SECTION: www.graphviz.org. 300 IN A 209.99.40.223

;; AUTHORITY SECTION: graphviz.org. 86395 IN NS ns1.fibertransit.com. graphviz.org. 86395 IN NS ns2.fibertransit.com. graphviz.org. 86395 IN NS ns3.fibertransit.com. graphviz.org. 86395 IN NS ns4.fibertransit.com. This is from Google Fiber.

— Reply to this email directly or view it on GitHub https://github.com/ellson/graphviz/issues/77#issuecomment-196088632.

magneticnorth avatar Mar 14 '16 00:03 magneticnorth

Sorry, I meant to say nameserver.

On Mar 13, 2016, at 8:41 PM, Stephen North [email protected] wrote:

Thanks. It looks like fibertransit.com itself may be gone or lost its DNS. We could find a new DNS registrar, of course. Stephen

On Mar 13, 2016, at 8:33 PM, mathew [email protected] wrote:

If it helps:

;; ANSWER SECTION: www.graphviz.org. 300 IN A 209.99.40.223

;; AUTHORITY SECTION: graphviz.org. 86395 IN NS ns1.fibertransit.com. graphviz.org. 86395 IN NS ns2.fibertransit.com. graphviz.org. 86395 IN NS ns3.fibertransit.com. graphviz.org. 86395 IN NS ns4.fibertransit.com. This is from Google Fiber.

— Reply to this email directly or view it on GitHub https://github.com/ellson/graphviz/issues/77#issuecomment-196088632.

— Reply to this email directly or view it on GitHub https://github.com/ellson/graphviz/issues/77#issuecomment-196089573.

graphviz avatar Mar 14 '16 00:03 graphviz

use this will be okay now http://204.178.9.49/

JokerCatz avatar Mar 14 '16 06:03 JokerCatz

This issue seems to happen from time to time. I would like to see a mirror site, or some more funding for the website.

milasudril avatar Mar 16 '16 09:03 milasudril

bump Are there any alternatives to access the site?

KLVN avatar Apr 17 '16 14:04 KLVN

In the past month, my team and I regularly are unable to reach the site. We are mostly remote and have different service providers. I'll also add that the direct IP appears unavailable as well (and that is a hack at best).

jrgarcia avatar Apr 20 '16 15:04 jrgarcia

I am having similar problems. The site worked briefly for me last night, and I was able to get and preserve some .rpm files so we can install into our development VMs, but today the site is not working again. And similarly to jrgarcia, when it is not working, using the IP address does not help.

heathjmorgange avatar Apr 20 '16 17:04 heathjmorgange

Site has been down from Australia for several days.

  • You can get archives of the site (or almost any site) from archive.org .
  • Here's the versions available ... https://web.archive.org/web/*/graphviz.org

tohagan avatar Apr 24 '16 08:04 tohagan

If you're having trouble convincing your hosting service that it's broken send them a link from this service that shows how many places around the world cannot perform a ping to your domain name:

  • http://www.super-ping.com/?ping=graphviz.org&locale=en

Ping appears to work for a handful of places but broken almost everywhere else. Also explains why archive.org was able to fetch a very recent copy of the site.

tohagan avatar Apr 24 '16 08:04 tohagan

On 24/04/2016 09:48, Tony OHagan wrote:

If you're having trouble convincing your hosting service that it's broken send them a link from this service that shows how many places around the world cannot perform a ping to your domain name:

  • http://www.super-ping.com/?ping=graphviz.org&locale=en

Ping appears to work for a handful of places but broken almost everywhere else.

— You are receiving this because you are subscribed to this thread. Reply to this email directly or view it on GitHub https://github.com/ellson/graphviz/issues/77#issuecomment-213916895

Tony,

Super-Ping shows google.com unreachable from Adelaide, Aukland, Toronto, Beauharnois, Lenoir NC, Buffalo NY, Frankfurt, Vilius & Amsterdam.

I think that if all of those were off-line for google.com we would have heard the screams worldwide so I suspect that some of Super-pings

servers are offline.

Steve (Gadget) Barnes Any opinions in this message are my personal opinions and do not reflect those of my employer.

GadgetSteve avatar Apr 24 '16 09:04 GadgetSteve

I think it's something server-side that's broken.

meta@keynsham % ping www.graphviz.org
PING www.graphviz.org (204.178.9.49): 56 data bytes
64 bytes from 204.178.9.49: icmp_seq=0 ttl=48 time=47.839 ms
64 bytes from 204.178.9.49: icmp_seq=1 ttl=48 time=47.829 ms
64 bytes from 204.178.9.49: icmp_seq=2 ttl=48 time=49.534 ms
64 bytes from 204.178.9.49: icmp_seq=3 ttl=48 time=48.690 ms
^C
--- www.graphviz.org ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 47.829/48.473/49.534/0.705 ms
~
meta@keynsham % telnet 204.178.9.49 80
Trying 204.178.9.49...
Connected to www.graphviz.org.
Escape character is '^]'.
GET / HTTP/1.0

[waits for server to respond]

I eventually got the page sent back to me after 5 minutes. It says X-Powered-By: PHP/5.1.6 so I think that (or a database issue) must be part of the problem.

lpar avatar Apr 24 '16 14:04 lpar

Same problem here in the Netherlands. The site times out 9 out of 10 times, however, ping does come through most of the time.

Also, I was interested in contributing to this project, but I can't find a lot of information for developers. Links to the mailing list are also unreachable. How can I best contribute?

ErwinJanssen avatar Apr 25 '16 14:04 ErwinJanssen

Same problems from Germany.

It would be nice if the binaries would be hosted for download in a well established infrastructure somewhere with a permalink. This unreliable connection really dims the fun with this great tool.

mastersign avatar Apr 27 '16 08:04 mastersign

Still down for me from Brisbane, Australia. This site seems to be implying that the site has been down the vast majority of the time for at least the last two weeks at least, and on the rare occasions it's been up, the ping has been over 5 seconds.

jimcullenaus avatar May 06 '16 08:05 jimcullenaus

Is it possible to mirror source tarballs here on github in release section?

avsej avatar May 10 '16 07:05 avsej

Currenty not reachable.

This site can’t be reached

The connection was reset.
ERR_CONNECTION_RESET

I fail to understand why the releases are not on github as well. If github is the master repository, it also should be the master for the release artifacts, imho. Luckily homebrew is smart enough to try a mirror (http://mirrors.ocf.berkeley.edu/debian/pool/main/g/graphviz/graphviz_2.38.0.orig.tar.gz) after a subjective eternity.

monolar avatar May 10 '16 09:05 monolar

The site is also down in the Netherlands. Conversely chocolately cannot install it anymore, because it tries to fetch it from the source. I second the suggestion to move the artifacts to GitHub; and also maybe use a new host and a reverse caching proxy (CloudFlare or something like that).

Ytrog avatar May 17 '16 07:05 Ytrog

Just sent a message to the hosting service. Have the owners of the domain done this already?

tohagan avatar May 19 '16 10:05 tohagan

  • http://whois.domaintools.com/graphviz.org

tohagan avatar May 19 '16 10:05 tohagan

The graphviz homepage has down intermittently (in a way that makes it just feel slow, because it comes up randomly) for months for me. It's absolutely atrocious to browse the documentation when every other link you follow causes a timeout. There is no problem on my end -- using my university network and everything else seems to work fine. Moreover, after it times out, the title of the site is "Site off-line | Drupal", so there is clearly something wrong with the website.

saevarb avatar May 19 '16 11:05 saevarb

We've been having troubles with the web page for a while, and have been working to fix them. We are sorry for the inconvenience. Doubly so, because we can't get to them either. Complicating the issue is that those of us supporting Graphviz no longer have this as one of our main jobs, and have lost access to a lot of resources.

On 5/19/16 7:55 AM, Sævar Berg wrote:

The graphviz homepage has down intermittently (in a way that makes it just feel slow, because it comes up randomly) for months for me. It's absolutely atrocious to browse the documentation when every other link you follow causes a timeout. There is no problem on my end -- using my university network and everything else seems to work fine.

— You are receiving this because you are subscribed to this thread. Reply to this email directly or view it on GitHub https://github.com/ellson/graphviz/issues/77#issuecomment-220302818Web Bug from https://github.com/notifications/beacon/AFT_MtU_BGlsavdr19uGyynWf8d3vmYUks5qDE-VgaJpZM4HmIAQ.gif

emdenrg avatar May 19 '16 14:05 emdenrg

Can neither access http://204.178.9.49/ nor graphviz.org (from Berlin, Germany).

scravy avatar May 30 '16 09:05 scravy

@emdenrg If you're having trouble getting access to anything (domain registration, DNS or hosting) I may have some ideas/suggestions to get this sorted and I'd love to see this very valuable resource preserved well. I've run a small hosting service for many years and so have had to help others in similar predicaments. Feel free to Skype me (ID: tony.ohagan, timezone: UTC+10) and just remind me who you are when you do.

P.S. I'm not selling anything including hosting!

tohagan avatar May 31 '16 11:05 tohagan