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Problems with the installation of the files

Open LuniqueStar opened this issue 2 years ago • 15 comments

I first want to say that i have already downloaded the mod when there wasn't a SetupTool, but from the update video of The town of Silent Hill channel they said it was fine to re-download the files using the setup tool. When i try to download the files an error popup and say "Runtime Error (At 134:426) Failed to check free space". What went wrong? Do i need to not redownload some files?

LuniqueStar avatar Jul 06 '22 20:07 LuniqueStar

Sorry you're having trouble. We need to troubleshoot this to squash this error for good. So to start: If you right-click SH2EEsetup.exe and go to "Properties" then the "Details" tab, can you tell me what version it says?

Polymega avatar Jul 06 '22 20:07 Polymega

Oh yes, it says Version 1.0.5

LuniqueStar avatar Jul 06 '22 20:07 LuniqueStar

Thank you very much. @nipkownix could I bother you to help with the troubleshooting?

Polymega avatar Jul 06 '22 20:07 Polymega

Hmm, it is failing here, but this is a native Inno Setup function, so it should be working with no problems?

@LuniqueStar, could you share some info about your system? What version of Windows are you using? Is it 32 bits?

nipkownix avatar Jul 07 '22 04:07 nipkownix

Collaborator

Hmm, it is failing here, but this is a native Inno Setup function, so it should be working with no problems?

@LuniqueStar, could you share some info about your system? What version of Windows are you using? Is it 32 bits?

i am using windows 7 and my system is 64 bits

LuniqueStar avatar Jul 07 '22 09:07 LuniqueStar

Thank you. Are you trying to install it in the regular C:\ drive, or do you use something different?

nipkownix avatar Jul 07 '22 13:07 nipkownix

Thank you. Are you trying to install it in the regular C:\ drive, or do you use something different?

hello i'm also having the same issue. I'm using windows 10 64bits. I have a space of 10.1GB in my C:\ but I would prefer it in my back up drive D:\ if that doesnt work I'm fine with it in the C drive. Thanks :)

vanyalism avatar Jul 08 '22 01:07 vanyalism

The issue happens regardless of the drive you choose? What's the path of the folder you're trying to use for installation? Does changing it make the issue go away? Sorry for asking so many questions, but I'm trying to reproduce the issue to find out what is wrong.

nipkownix avatar Jul 08 '22 02:07 nipkownix

The issue happens regardless of the drive you choose? What's the path of the folder you're trying to use for installation? Does changing it make the issue go away? Sorry for asking so many questions, but I'm trying to reproduce the issue to find out what is wrong.

changing it to either C drive or D drive doesn't help. I tried re-downloading the setup tool but it still show the same message. This is the path where I download it the first time C:\Program Files (x64)\Konami\Silent Hill 2 and got the error then I tried to change it to the D drive and just added a new folder but the issue still persist.

vanyalism avatar Jul 08 '22 02:07 vanyalism

I figured it out! I tried to redownload the setup tool then I install the game together from my separate Games folder in this path D:\Games\Silent_Hill_2 and it worked like a charm haha but I don't know why it won't install in this path though C:\Program Files (x64)\Konami\Silent Hill 2 anyway thanks for replying :)

vanyalism avatar Jul 08 '22 02:07 vanyalism

Thanks for the detailed info! I'll have a better look at this issue soon. I'm glad you managed to work around it.

nipkownix avatar Jul 08 '22 03:07 nipkownix

I don't know why it won't install in this path though C:\Program Files (x64)\Konami\Silent Hill 2

Could this be due to a lack of admin privileges to install to an admin-protected directory?

Polymega avatar Jul 08 '22 03:07 Polymega

Just figured out the reason: I'm passing the desired installation directory to Inno's GetSpaceOnDisk64 function, but that function apparently expects the folder to exist when doing to checking, instead of just checking the root drive where that location is pointing to. Pretty weird, but I imagine they did it like this for a reason.

Should be a simple fix.

nipkownix avatar Jul 08 '22 04:07 nipkownix

I first want to say that i have already downloaded the mod when there wasn't a SetupTool, but from the update video of The town of Silent Hill channel they said it was fine to re-download the files using the setup tool. When i try to download the files an error popup and say "Runtime Error (At 134:426) Failed to check free space". What went wrong? Do i need to not redownload some files?

I'm having this same problem.

reverie3333 avatar Jul 11 '22 23:07 reverie3333

Any way to fix it?

reverie3333 avatar Jul 11 '22 23:07 reverie3333

Server migration is done and distribution for the project's file packages has been changed to a more stable solution.

I am going to close this ticket out . For sake of management/consolidation, if you run into any troubles still with the Setup Tool, please report them here.

Polymega avatar Oct 28 '22 21:10 Polymega