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Google: Unable to save draft

Open sempasha opened this issue 3 years ago • 6 comments

What Happened?

I'm unable to save draft with error:

Unable to save draft
There was an unexpected error while saving your draft.
Details: No such folder folder://local/Drafts

Screenshot from 2022-01-18 12 01 08

Steps to Reproduce

  1. Press Compose new message button;
  2. Enter target address, subject and message text;
  3. Try to close New Message window.

Expected Behavior

Draft to be saved.

OS Version

6.x (Odin)

Software Version

Latest release (I have run all updates)

Log Output

Application provides no debug logs at moment of fail.

Hardware Info

Quad-Core Intel® Core™ i7-8565U CPU @ 1.80GHz Intel® UHD Graphics 620 (Whiskey Lake) 15.3 GiB memory 498.7 GB storage

sempasha avatar Jan 18 '22 06:01 sempasha

@sempasha in order to help I do have two more questions: does the draft folder in the folder listing has a special icon - or is it just a regular, generic folder icon? Which email provider are you using?

Asking because the special folder action such as "Save to draft" or "Archiving" depend on the correct auto-detection of such folders during account configuration in Online Accounts. A special icon indicates this detection went as expected - if its just a generic folder icon then something went wrong here.

marbetschar avatar Jan 18 '22 07:01 marbetschar

Provider is Google. Folder icon looks like regular folder icon, also folder path is very unusual - [Gmail]/Drafs. image

sempasha avatar Jan 18 '22 08:01 sempasha

@sempasha yeah, I figured. That´s not how it should look like :)

But it should work since https://github.com/elementary/mail/issues/620 was fixed. Have you ever tried to delete and re-add the account through Online Accounts?

marbetschar avatar Jan 18 '22 09:01 marbetschar

This is recently added account, my system installation is only few days old. In my case remove/add account has no effect, error is still here.

sempasha avatar Jan 18 '22 09:01 sempasha

I'm not able to reproduce. It works on my end once I configured the account as described here (if "Allow insecure apps" is enabled): https://support.google.com/mail/answer/7126229?hl=en

Any idea whats different on your end?

marbetschar avatar Jan 20 '22 08:01 marbetschar

No idea. I'll back to this issue later.

sempasha avatar Jan 22 '22 15:01 sempasha