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Duplicated Trash and Junk folders without content

Open casasfernando opened this issue 2 years ago • 0 comments

What Happened?

I found that in my email account folder list I have duplicated Trash and Junk folders. Two of them with specific icons (trash bin and red flag) and the other two with folder icons.

Besides this confusing fact, the two folders displayed with specific icons have no content and are always empty, even if I manually refresh the folders by selecting them and pressing F12 or the refresh button. On the other hand, the two folders displayed with normal folder icons are the ones that actually contains the deleted and junk emails respectively. Please find a screenshot below:

image

Steps to Reproduce

  1. In the folder list select either the Trash or Junk folders displayed with specific icons (trash bin or red flag).
  2. Observe that the folder is empty.
  3. Try to refresh the folder content by pressing the refresh button or F12.
  4. They remain empty.
  5. In the folder list select either the Deleted or Junk folders displayed with normal folder icons.
  6. Observe that both contains either the deleted or junk emails from your email account.

Expected Behavior

There should be only one Trash and Junk folder displayed with specific icons and they should contain either the deleted or junk messages from your email account.

OS Version

6.x (Odin)

Software Version

Latest release (I have run all updates)

Log Output

No response

Hardware Info

No response

casasfernando avatar Dec 27 '21 09:12 casasfernando