element-hq
Error Code: MISSING_MATRIX_RTC_FOCUS
Description
Error Code: MISSING_MATRIX_RTC_FOCUS
Steps to reproduce
- list the steps
- that reproduce the bug
- using hyphens as bullet points
Homeserver
chat..
Synapse Version
{"server_version":"1.128.0"}
Installation Method
Docker (matrixdotorg/synapse)
Database
PostgreSQL
Workers
Single process
Platform
ubuntu22 docker 1.128.0
rtc: enabled: true focus: enabled: true url: "https://call.element.io" participant_timeout: "30s"
Configuration
No response
Relevant log output
Call is not supported
The server is not configured to work with Element Call. Please contact your server admin (Domain: chat.***.***, Error Code: MISSING_MATRIX_RTC_FOCUS).
Anything else that would be useful to know?
No response
https://element.io/blog/end-to-end-encrypted-voice-and-video-for-self-hosted-community-users/
https://element.io/blog/end-to-end-encrypted-voice-and-video-for-self-hosted-community-users/ Yes, but not according to this document, Built around this https://sspaeth.de/2024/11/sfu/#testing But there are still problems, I have other feedback on the public channel also has problems, version 202504x 202503x call video is fine
This is an error that was reported a few tens of seconds to a few minutes after joining RTCSession Error The MembershipManager shut down because of the end condition: Error: Could not restart delayed event, even though delayed events are supported. tw: error sending request for url (https://chat.***/_matrix/client/unstable/org.matrix.msc4140/delayed_events/syd_YkZjZSYxmnyWEACerjAg)
This is the system log
This doesn't seem like a snippet of Synapse configuration, or enough detail to understand what's going on — so I don't think there's enough information to triage this as an issue.
It might be a configuration problem, perhaps try Synapse Admins for support with configuration
