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Cannot login on Riot app from Android phone

Open Eugenemobile10 opened this issue 6 years ago • 6 comments

While trying to log in on Riot mobile app I am getting a notification - login or password is incorrect while everything is correct. Then I try to recover my password and create new one, get activation via email follow the link and on riot app I see a message like "after following the link you get from email press the below button to continue" but there is no button to press. 1 2

you can see that on the attached screenshots (I use Russian app)

I tried different ways to log in but nothing changes

Very much look forward to solving this issue

Eugenemobile10 avatar May 24 '19 09:05 Eugenemobile10

Thanks for the report! Maybe @dbkr has some thoughts here, as he's investigating email validation lately?

jryans avatar May 24 '19 09:05 jryans

Hey @jryans

Has this been resolved or addressed? I keep getting the same error message as mentioned above. Any known fix?

uosvald avatar Apr 10 '20 16:04 uosvald

This looks like the wrong repo for this issue.

t3chguy avatar Apr 10 '20 16:04 t3chguy

I have a problem with the same exact result that i don't know if it's related: no matter what server i put, it always fails to connenct to it, no matter what. It's also clearly a problem of the client, since both RiotX and Fluffy don't have this problem. Could you check if your client still manages to connect to the server?

Mek101 avatar Apr 12 '20 09:04 Mek101

@jryans @dbkr any news on that? Would be great have that crucial login feature fixed. No login possible via Android app on Homeservers.

dkrimmer84 avatar Apr 16 '20 04:04 dkrimmer84

Maybe this issue is the same as in #3410. Please tell me, if I'm wrong.

irrmei avatar Apr 19 '20 20:04 irrmei