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Android app icon shows one unread message permanently

Open r4dh4l opened this issue 6 years ago • 6 comments

HI,

I have an Android 8 device where the Riot app icon (Riot 0.8.21 installed via PlayStore) reports one unread message although there aren't any unread messages.

Edit: Maybe related to https://github.com/vector-im/riot-web/issues/6617 ?

r4dh4l avatar Feb 19 '19 11:02 r4dh4l

same issue on my android 6

DoctorSubtilis avatar Mar 03 '19 20:03 DoctorSubtilis

Is it better with Riot 0.8.26?

bmarty avatar Mar 29 '19 20:03 bmarty

@bmarty No, still present with 0.8.28a. And riot-web has the issue as well.

bjonnh avatar Aug 16 '19 13:08 bjonnh

@bjonnh Does reinstalling Riot solve the problem? Was the case for one of my homeserver users.

r4dh4l avatar Sep 26 '19 16:09 r4dh4l

DoctorSubtilis [email protected] writes:

yes

No, in my case, I had to go into the list of channels, find the old RIOT android channel and click on it to read the message and then it disappeared (on all platforms).

However, the channel itself still comes back from time to time on riot android as an "Empty room" and sometimes on the web version as the real named one. I did "leave room" in both, but it still tends to reappear and then disappear by itself. Really weird, it is as if it was still subscribed on my matrix account somewhere.

bjonnh avatar Oct 01 '19 15:10 bjonnh

I think I have have a similar issue. Even after deleting element's app data and reinstalling the one unread message is shown permanently, even before logging in. I suspect old data from riot is still installed on the phone, but as it is not rooted I cannot verify. How can I check for the existence (and get rid) of the old riot-data?

tycho-kirchner avatar Dec 27 '20 12:12 tycho-kirchner