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Room timelines can sometimes get stuck

Open Kimiblock opened this issue 1 year ago • 12 comments

Steps to reproduce

  1. Open the app
  2. Navigate for a while
  3. Send a message and realize the timeline has been frozen

Outcome

What did you expect?

Working timeline

What happened instead?

Frozen timeline

Your phone model

iPhone 13

Operating system version

iOS 17

Application version

Version: 1.6.8 (107)

Homeserver

moechat.kimiblock.top Synapse 1.110.0rc1

Will you send logs?

Yes

Kimiblock avatar Jun 11 '24 16:06 Kimiblock

Here’s a video

https://github.com/element-hq/element-x-ios/assets/61745317/0326bc6d-1a95-4680-8af1-6360f2689c11

Kimiblock avatar Jun 11 '24 16:06 Kimiblock

Most likely cause by https://github.com/matrix-org/matrix-rust-sdk/pull/3501, can you please check on the newly released 1.6.9?

stefanceriu avatar Jun 11 '24 16:06 stefanceriu

Indeed better, though slowdowns when opening the room still happens

-- Sincerely, Kimiblock

Kimiblock avatar Jun 12 '24 16:06 Kimiblock

Thanks for checking. Loading initial items on opening rooms has been addressed here and deadlocks have been fixed so I will close this issue.

stefanceriu avatar Jun 13 '24 08:06 stefanceriu

Thanks for checking. Loading initial items on opening rooms has been addressed here and deadlocks have been fixed so I will close this issue.

Is that a dead link?

Kimiblock avatar Jun 13 '24 10:06 Kimiblock

Oh sorry, I had a typo, edited now.

stefanceriu avatar Jun 13 '24 10:06 stefanceriu

https://github.com/element-hq/element-x-ios/assets/61745317/68cef0bb-c493-4203-99b3-68dfd6c74476

It still occurs to me, 1.6.11

Maybe I should reopen this

Kimiblock avatar Jun 19 '24 16:06 Kimiblock

We're seeing this super often on 1.6.9 too.

mblackshaw avatar Jun 21 '24 23:06 mblackshaw

RPReplay_Final1718812948.mp4

It still occurs to me, 1.6.11

Maybe I should reopen this

In this video, if you were to have waited longer would the message have appeared in the timeline? If that's true, next it this happens could you add a screenshot which includes the scroll bar?

I believe this might be an instance of the timeline having far too many items loaded (given how long it takes to open the room again) so simply being slow. One trigger for this was fixed in #2969 although there's still another potential way this can happen (albeit more slowly).

pixlwave avatar Jul 02 '24 15:07 pixlwave

Will try. I’m a little sick recently.

-- Sincerely, Kimiblock

Kimiblock avatar Jul 03 '24 02:07 Kimiblock

FWIW this has been much better with 1.6.11. I don't think I've seen it once.

mblackshaw avatar Jul 03 '24 22:07 mblackshaw

Seen this again

IMG_7792

Kimiblock avatar Jul 10 '24 14:07 Kimiblock

i haven't seen this in forever.

ara4n avatar Feb 09 '25 17:02 ara4n