element-hq
Switching to SSS results in hundreds of rooms with unread messages that cannot be bulk-cleared
Steps to reproduce
I just switched to SSS on Desktop 1.11.97 (Windows 10). I now have several hundred rooms showing unread messages, where I had none before. Going to Settings-->Notifications-->Mark All as Read has no effect. I can manually clear unreads room by room but there are hundreds.
Outcome
What did you expect?
No unreads
What happened instead?
(Almost?) every room has unreads, and can't be bulk cleared
Operating system
Windows 10
Application version
1.11.97
How did you install the app?
Download portable version
Homeserver
Synapse 1.128.0
Will you send logs?
Yes
Same problem, those unread notifications reappear when browser is restarted, even when all rooms were marked as read before. Additionally some rooms have "Empty room" name, that changes when room is focused, and also this issue returns after browser restart.
Just confirmed the issue with nightly:
Element Nightly version: 0.0.1-nightly.2025041101
Crypto version: Rust SDK 0.10.0 (3cc301d), Vodozemac 0.9.0
Same issue on Firefox 137.0.2, Windows 10 Home 64-bit
::EDIT:: seems like it has been fixed. I can clear the unread messages now.
@onmyouji what version of Element? I'm still unable to clear unreads on Element 1.11.99.
@ajkessel I use their web client on https://app.element.io
Element version: 1.11.98
Oh, I'm using the local desktop app. I wonder if that should make a difference?
Not only do I have hundreds of of unread rooms that can't be bulked cleared, but if I manually clear a few and then exit and restart, they show as unread again.
Does anyone know if there is another issue I should be following to see when this is fixed? Every time I open the app, basically every room is unread.
Still an issue on latest develop:
Element version: 22c7bf346c53-js-26922a61f30e
Crypto version: Rust SDK 0.11.0 (f2e32d4), Vodozemac 0.9.0
Unread counts can be cleared temporarily per-room using right click -> mark as read, but reloading the tab makes them appear again. This only seems to affect encrypted rooms.
Same issue now
Element Nightly version: 0.0.1-nightly.2025061101
Crypto version: Rust SDK 0.11.1 (9e3bf58), Vodozemac 0.9.0
"Mark all as read" is not having any effect for me.
Last I saw this, the unread message counts in synapse simply didn't work in SSS, element X doesn't use them and computes everything locally but web and desktop rely on them which likely leads to this symptom
