element-web icon indicating copy to clipboard operation
element-web copied to clipboard

1:1 calls not calling when calls are simultaneously opened by the two users

Open maicol07 opened this issue 1 year ago • 1 comments

Steps to reproduce

  1. Call a user (1:1 call)
  2. While the call is started, the called user starts a new 1:1 call

Outcome

What did you expect?

Like Discord the two started calls should merge together

What happened instead?

The two calls are independent and they aren't connected (also I can't see the incoming call notifications)

Operating system

Windows

Browser information

Edge 127

URL for webapp

develop.element.io/app.element.io

Application version

0.0.1-nightly.2024072901

Homeserver

matrix.org

Will you send logs?

No

maicol07 avatar Jul 30 '24 08:07 maicol07

Related https://github.com/element-hq/element-web/issues/20259

t3chguy avatar Jul 30 '24 08:07 t3chguy

We're assuming that this issue is about the legacy 1:1 calling system, given the date it's from (we hadn't enabled Element Call by default on our deployments at that time). Going forward, we're using MatrixRTC and Element Call which are designed to have less opportunities for failure in the case of starting calls simultaneously.

robintown avatar Jan 14 '25 14:01 robintown