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Encryption upgrade prompt doesn't lead anywhere

Open kongo09 opened this issue 3 years ago • 5 comments

Steps to reproduce

  1. Logging into desktop Element with new element.io identity

  2. Some very limited usage, mostly DMs

  3. Encryption upgrade available prompt pops up image

  4. Clicking on upgrade, it asks for my security key image

  5. Clicking on continue just brings me back to the original screen image

Outcome

What did you expect?

I would have expected the client to do whatever it has to do and the initial prompt to disappear, potentially showing a brief confirmation message that all is good.

What happened instead?

I feel like in a loop and I cannot resolve this.

Operating system

Windows

Application version

Element version: 1.11.0, Olm version: 3.2.8

How did you install the app?

from element.io

Homeserver

element.io

Will you send logs?

Yes

kongo09 avatar Jul 19 '22 14:07 kongo09

Still happening to me on the latest version of Element.

Element version: 1.11.43 Olm version: 3.2.14

SuperSonicHub1 avatar Sep 24 '23 16:09 SuperSonicHub1

Experiencing this on the current develop.element.io (since a few months ago)

Element version: 9091c074a8d1-react-2e7668752fa5-js-9f1d0c389634 Crypto version: Rust SDK 0.7.0 (e760eb6), Vodozemac 0.5.1

Ai-rin avatar Mar 26 '24 12:03 Ai-rin

Same issue on latest element desktop

xxfogs avatar Jun 06 '24 10:06 xxfogs

Same issue on element desktop

Element version: 1.11.72
Crypto version: Rust SDK 0.7.1 (431263d), Vodozemac 0.6.0

caynevejvoda avatar Aug 09 '24 18:08 caynevejvoda

If anyone can reproduce this, please do so and then send debug logs from within the application referencing this issue.

richvdh avatar Jan 28 '25 15:01 richvdh

Actually, this toast was removed in #28299, so I guess it's fixed.

richvdh avatar Jan 28 '25 15:01 richvdh