element-web
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element-hq
Element window often white
Steps to reproduce
- Where are you starting? What can you see? Sometimes when I try to open Element, it's just a white color window inside (see screenshot)
- What do you click? Element from a taskbar or when starting it
- More steps…
Outcome
What did you expect?
A normal window to be opened with information inside
What happened instead?
A blank window. When i force close it and reopen it, the problem is gone.
Operating system
EndeavourOS
Application version
1.10.13-1
How did you install the app?
8 community/element-desktop 1.10.13-1 (4.0 MiB 18.1 MiB) (Installed) Glossy Matrix collaboration client — desktop version.
Homeserver
No response
Will you send logs?
No
Hi @aha999 thank you for opening an issue. If that white screen occurs next time, can you go to the developer console by pressing Ctrl + Alt + i, go to Console and post the contents from there here?
@aha999 Is there any chance you could submit logs? Unfortunately we cannot progress on the issue unless we have some to review
@kittykat sorry but i replaced my GPU to RX 580 and i'm not having these issues anymore.
Closing as unable to reproduce. If this is still happening, please open a new issue with fresh reproduction steps for our QA team to review.
I had exact same issue on Arch linux. It was solved by installing vulkan driver for my GPU.
