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1:1 e2ee video "call is in an unknown state"

Open HarHarLinks opened this issue 3 years ago • 6 comments

Steps to reproduce

  1. video call from android (me, orange) to ios (green) in e2ee dm
  2. look at room on desktop
  3. "call is in an unknown state"

image

Outcome

What did you expect?

call in progress

What happened instead?

unknown state

Operating system

arch

Application version

Element Nightly version: 2022041701 Olm version: 3.2.8

How did you install the app?

aur

Homeserver

1.56

Will you send logs?

No

HarHarLinks avatar Apr 17 '22 17:04 HarHarLinks

Debug logs could be useful for this

dbkr avatar Apr 19 '22 10:04 dbkr

submitted the e desktop logs, hopefully 2 days old are still in there

HarHarLinks avatar Apr 19 '22 10:04 HarHarLinks

Can confirm, having same issue here.

MrBruz avatar Jul 20 '23 07:07 MrBruz

same (or similar?) issue here. caller is using element-desktop 1.11.38, call receiver is using element-web 1.11.38. synapse 1.89.0. element-web user logs in, gets called: no ringing and call in unknown state. on second try it works. so only directly after login calls dont work? logs of both call sender and receiver already submitted :-)

plui29989 avatar Aug 13 '23 17:08 plui29989

I can confirm this.

sequilox avatar Mar 25 '24 13:03 sequilox

It seems that this problem is also reproducible when two people call each other at the same time.

sequilox avatar May 02 '24 10:05 sequilox