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iOS App badge count too high (especially when using a bridge)

Open ArneNostitz opened this issue 2 years ago • 1 comments

Steps to reproduce

iOS badge count is off by a lot. it's really high especially when the msg is coming from the LinkedIn bridge ( 1 new msg - counter says 25). in the app itself it's then correct though.

other bridges are usually better. so this is maybe something LinkedIn specific and need to go in the issues there. but as the count in-app is correct i thought it's maybe something element is counting wrong. …

it's also not a multitude. so two msg are not 50.

Outcome

What did you expect?

count to reflect in app msg count

What happened instead?

count is off by multitude

Your phone model

iphone XS

Operating system version

No response

Application version

No response

Homeserver

No response

Will you send logs?

No

ArneNostitz avatar Oct 08 '22 08:10 ArneNostitz

newest version adds 5 extra count with WhatsApp bridge. opening the app and closing it again without reading the new msg corrects the wrong count.

ArneNostitz avatar Oct 09 '22 08:10 ArneNostitz

Notification badge count is coming within a notification and directly set to the application when a notification received. And then we update the number when the application backgrounded. So I suspect this is an issue with the bridge.

ismailgulek avatar Nov 04 '22 13:11 ismailgulek

its happening with whatsapp (1msg=5) and linked in (1msg = 12) ... other bridges are not active enough so i cant tell ... i use the dockers install of matrix and update regularly ...

ArneNostitz avatar Nov 05 '22 18:11 ArneNostitz