Cannot add e-mail address and mobile number with Element IPhone App

[jstampfer]

Hi!

I cannot add e-mail address or mobile numbers to an account via Element iphone app. It works pretty fine with element-web or element-windows app.

If I try to add an email address with my Iphone App, i get the error: "Request failed: unauthorized (401) When trying to add a phone number there is no error message, but the number will not be added.

[Velin92]

Experiencing the same issue here.

I created the account by using Apple ID authentication. Every time I add a new email or phone number, I am presented first the Apple secure authentication modal view, where I need to accept through the use of my FaceID.

The modal performs the authentication successfully, but it's impossible to close it through the "Close" button (insisting on using the button shows an alert error displaying: "Request Limit exceeded"), however it can be dismissed by swiping it down. This sends me back to the user settings page with a spinning loader at the center, but the loading takes forever and never completes.

In the meantime I also receive on the added email a verification email to add it to my Element account. I tap the link, which sends me to a webpage declaring success for such event, however when I am back in the app, the email is still missing.