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Cannot upload Recovery Key on Verification step

Open somakuna opened this issue 6 months ago • 1 comments

Steps to reproduce

Hi,

I recently removed :8008 from my server name and I had to reconnect all users. Before logout I exported my security session keys. After restarted matrix-synapse service, when I tried to restore session keys, it just don't allow any inputs or select in the:

<textarea rows="2" cols="45" id="mx_securityKey" label="Recovery key" autocomplete="off" type="text" placeholder="Recovery key"></textarea>

Image

Outcome

What did you expect?

I expected to upload the key file or enter a password.

What happened instead?

Nothing, literally. Not able to select or input.

Operating system

Windows

Application version

Element version 1.11.103

How did you install the app?

https://element.io/download

Homeserver

Synapse

Will you send logs?

Yes

somakuna avatar Jun 11 '25 15:06 somakuna

Tested this is working generally so this really is quite an edge case, I didn't try setting up an HS and removing the port to reproduce.

dbkr avatar Jun 19 '25 09:06 dbkr

I'm not sure it's an edge case, I'm experiencing this when logging into normal matrix.org account, without any home server or port shenanigans.

Element version: 1.11.103
Crypto version: Rust SDK 0.11.0 (404ca47), Vodozemac 0.9.0
Linux, Wayland

matejdro avatar Jul 05 '25 04:07 matejdro

It was fixed in 1.11.104

florianduros avatar Jul 07 '25 12:07 florianduros