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Forever unable to sign out

Open poppyseedDev opened this issue 1 year ago • 4 comments

Steps to reproduce

  1. Where are you starting? What can you see?
Screenshot 2023-11-23 at 19 34 05
  1. What do you click? The sign out button or for that matter anything doesn't work anymore.
  2. More steps…

Mentioned in issue: https://github.com/vector-im/element-x-ios/issues/2153

Outcome

What did you expect?

The element on the App doesn't allow me to sign out, even if I uninstall the app and install it again. I can sign in perfectly fine with browser or phone.

What happened instead?

Operating system

macOS

Application version

latest

How did you install the app?

from web

Homeserver

No response

Will you send logs?

Yes

poppyseedDev avatar Nov 23 '23 18:11 poppyseedDev

Will you send logs? Yes

Not seeing any logs

How did you install the app? from web

Where from?

Application version latest

What version is that?

t3chguy avatar Nov 24 '23 08:11 t3chguy

Hello,

My mac ran out of memory and I now have the same issue with Element 1.11.58. I installed the macOS app from Element website.

  • Operating system macOS 13.6.1
  • Application version Element 1.11.58
  • How did you install the app? from Element website
  • Will you send logs? The button "Send logs" does not work on Element. I downloaded logs, if needed I can send them to you.

armanddidierjean avatar Feb 15 '24 17:02 armanddidierjean

Same issue here with Element 1.11.66 downloaded from www.element.io/download on macOS 14.4.1. I can't use the app at all.

https://github.com/element-hq/element-desktop/assets/13014176/ea56764c-9e2e-4293-85bf-b8cb1b518d27

gy-mate avatar May 10 '24 12:05 gy-mate

Might be related to #1568

gy-mate avatar May 10 '24 12:05 gy-mate