element-call
element-call copied to clipboard
Very low audio level from EC embedded in EXI on wired headset
Steps to reproduce
- Amandine called me from EXI using default iPhone wired headphones for audio
- I picked up the call on ED
- Audio levels were very low from her; roughly 3x quieter than it should be.
- I switched to EXI
- Still far too quite.
Outcome
What did you expect?
Audible Amandine
What happened instead?
Inaudible Amandine
Operating system
No response
Browser information
No response
URL for webapp
No response
Will you send logs?
Yes
Let's look at the RS and try to reproduce
Given that the low volume was observed from multiple devices, we suspect this is an issue with the sender's input levels
Can this issue be interpreted as a request for "audio input normalisation on the microphone track (sender device)"
From the issue its hard to tell if this is a mic->os->browser issue or if element call did do sth funky and reduced the perfectly fine incoming audio.