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Can't verify session (Web ↔ Android)

Open kittykat opened this issue 3 years ago • 3 comments

Steps to reproduce

  1. Started with this issue on desktop
  2. My web session is now marked as unverified
  3. Trigger session verification from web
  4. Accept on Android
  5. Finish verification using QR code scan method

Outcome

What did you expect?

Web session is verified

What happened instead?

Web session is still showing as unverified even after apparently successful verification

Have not found a workaround yet.

Operating system

No response

Browser information

Chromium 103.0.5060.134 (Official Build) Arch Linux (64-bit)

URL for webapp

develop.element.io

Application version

Element version: 1519d5672e4c-react-dca4b8b2914a-js-32bb4b1fc464 Olm version: 3.2.8

Homeserver

No response

Will you send logs?

Yes

kittykat avatar Jul 20 '22 12:07 kittykat

Was the Android device already verified previously? If the Android device was also unverified, this is expected behavior and a known UI issue - https://github.com/vector-im/element-web/issues/21919

duxovni avatar Jul 21 '22 09:07 duxovni

Was the Android device already verified previously? If the Android device was also unverified, this is expected behavior and a known UI issue - vector-im/element-web#21919

Android session was verified but after investigating with Valere, we found that the Android session didn't have the Secure Backup set up

kittykat avatar Jul 21 '22 10:07 kittykat

Android session was verified but after investigating with Valere, we found that the Android session didn't have the Secure Backup set up

This was an android issue, then. It shouldn't have accepted the verification request.

richvdh avatar Jun 28 '24 09:06 richvdh