Problème au niveau de la recherche des utilisateur avec message d'erreur sur Element application téléphone

[CANANYIM]

Steps to reproduce

1. when I do a search for a user for example for a private conversation, I have an error message mm if I manage to find the user. Sometimes we don't use any user yet there is of course element. Do you have an explanation for this please?

Outcome

An error message is displayed in red

Operating system

No response

Application version

Element version 1.4.16

How did you install the app?

No response

Homeserver

No response

Will you send logs?

No

[epannekoucke]

Hello,

Do you have any new information on this subject?

Regards,

[jlemangarin]

@turt2live We can't manage to get an answer on this issue, any clues ?

[turt2live]

All I've done is moved it to the correct repo, sorry. The mobile team will have to take a look.

[jlemangarin]

@tulir @bmarty Could you take a look about this issue please ?

We have a customer, a french town, waiting for an answer on it.

Thank you !

[fedrunov]

Thank you for opening an issue. Unfortunately there is not enough context and it looks like it's related to your server setup. Could you please share more information about it? Until then I'll change from defect to other.

[becrestani]

Hi,

We managed to solve the problem. This happened due to our specific server configuration.

Thanks for your help.

Regards,