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Notifications notify more than once

Open kittykat opened this issue 3 years ago • 7 comments

Steps to reproduce

  1. Receive a DM, phone buzzes with a notification
  2. Phone keeps buzzing every ~1-5 minutes and a bell appears next to the time since the notification first appeared. There are no new notifications as far as I can see

Outcome

What did you expect?

Phone buzzes once for a new DM message and keeps showing the new message notification on the screen

What happened instead?

Phone keeps buzzing as if there are other new notifications, but I can't see any new ones.

Your phone model

No response

Operating system version

Android 11

Application version and app store

1.4.16 [40104162] (G-b8288)

Homeserver

No response

Will you send logs?

Yes

Are you willing to provide a PR?

No

kittykat avatar Jun 08 '22 09:06 kittykat

@bmarty I think we already had this weird issue before, no?

ganfra avatar Jun 08 '22 16:06 ganfra

I get this quite regularly. Is there anything I can do when it happens to help track it down? (I'm using nightly)

erikjohnston avatar Jul 25 '22 10:07 erikjohnston

sounds related to https://github.com/vector-im/element-android/issues/6167

richvdh avatar Aug 03 '22 16:08 richvdh

Priority raised as notifications are flagged as chronic issues

ouchadam avatar Aug 08 '22 13:08 ouchadam

FYI, this issue is still persisting for me and it's affecting my phone battery because if I leave my phone out of earshot and receive a DM, then it keeps vibrating every few seconds to minutes until my phone battery is drained.

Note that I'm having issues with exactly the same DMs that I talked to Adam about a few months ago where I wasn't receiving any notifications. I wonder if the fix for that created this issue?

kittykat avatar Aug 09 '22 10:08 kittykat

my current theory is that something is triggering unnecessary pushes to the device (which in turn wakes it up), such as read receipts or activity in muted rooms

ouchadam avatar Aug 09 '22 11:08 ouchadam

my current theory is that something is triggering unnecessary pushes to the device (which in turn wakes it up), such as read receipts or activity in muted rooms

at least in my case, the problem is not unnecessary pushes (each message in a silent room is supposed to cause a push) but rather that my phone bings/vibrates on every push.

richvdh avatar Aug 09 '22 14:08 richvdh

I'm going to upgrade this issue to "Occasional" as some people (like me) are experiencing it every day

kittykat avatar Oct 21 '22 08:10 kittykat

Could someone please have a look at this issues? It's open for a year and it is really annoying and impacting battery life.

My Element constantly rings, sometimes multiple times a minute, just because of a single unread message in a chat which isn't muted. That's simply unacceptable. I had to completly mute the app now, which is obviously impacting the UX as well, because I do want to get notified for some chats.

septem9er avatar Jun 27 '23 12:06 septem9er

Duplicate of #6167

richvdh avatar Jun 27 '23 12:06 richvdh