element-android battery drain

Steps to reproduce

when the app isn't used

Outcome

i expected this app to be more optimized for battery usage. but the android Element app uses way too much battery even when I'm not using it and my data is just on

Your phone model

Poco X3 Pro

Operating system version

Android 11

Application version and app store

1.3.12

Homeserver

matrix.org

Will you send logs?

No

Jan 17 '22 18:01 willowelmartin

thanks for raising, we'll need some extra information to help debug this

which variant of the app are you using, fdroid or google play?
are you able to share a screenshot of your battery usage screen? or other form of evidence to show that element is using more battery than expected

Jan 24 '22 11:01 ouchadam

Hello!

• Google Play. • Unfortunately, i found a solution to fix the battery drain which is to turn off notifications from within the app settings(which is not a very good situation, really... because apparently, when i turn off the notifications, the messages i receive in the app do not update either, until i actually open the app), so i can't provide any evidence at the moment, unless you'd need me to turn the notifications back on and let the app use extra battery and i show you the screenshots?

On Mon, Jan 24, 2022, 3:31 AM Adam Brown @.***> wrote:

thanks for raising, we'll need some extra information to help debug this

which variant of the app are you using, fdroid or google play?

are you able to share a screenshot of your battery usage screen? or other form of evidence to show that element is using more battery than expected

— Reply to this email directly, view it on GitHub https://github.com/vector-im/element-android/issues/4967#issuecomment-1020001995, or unsubscribe https://github.com/notifications/unsubscribe-auth/ASDRI7FX2B6S7Z37MRIRF2TUXU2CXANCNFSM5MFK6QYQ . You are receiving this because you authored the thread.Message ID: @.***>

Jan 24 '22 11:01 willowelmartin

Are you still facing this issue? There has been some work around notifications and background sync, so if it's still present it would be great to have some screenshots or maybe logs from the device.

Aug 24 '22 13:08 jmartinesp

hello! unfortunately, yes. where should i screenshot, and how do i provide the logs? sorry, iʼm clueless.

On Wed, Aug 24, 2022, 6:19 AM Jorge Martin Espinosa < @.***> wrote:

Are you still facing this issue? There has been some work around notifications and background sync, so if it's still present it would be great to have some screenshots or maybe logs from the device.

— Reply to this email directly, view it on GitHub https://github.com/vector-im/element-android/issues/4967#issuecomment-1225716301, or unsubscribe https://github.com/notifications/unsubscribe-auth/ASDRI7AHBCLF5L4QJX3JTWLV2YONZANCNFSM5MFK6QYQ . You are receiving this because you authored the thread.Message ID: @.***>

Aug 24 '22 15:08 willowelmartin

You can probably take a screenshot of Settings (Android settings, not the app's) > Battery > Battery usage > Element where we can see the foreground and background time and maybe if there are some restrictions in battery usage in background. Note that this screen might not be the same on the MIUI OS that your device probably has.

As for the logs, you can send an error report either by rageshaking (shaking the phone while the app is visible) or by tapping on the 3-dots menu on the room list screen and then on 'send report'. We can get better logs if before that you go the the app's Settings > Advanced settings screen and enable Developer mode and extended logs. Once the app has been working for a while and you notice the battery drain (after a few hours or the end of the day, maybe) send the report. To make it easier to match this issue and the uploaded report maybe you can add the issue's # to the title you can provide (it's #4967).

Aug 25 '22 06:08 jmartinesp

facing the same issue, element took about 75% battery in a day :X unfortunately, battery usage does not show foreground/background info, running on lineageos on a oneplus 3t

Jan 08 '23 20:01 damnms

+1

This app has been eating significantly more battery in recent weeks than it did previously.

Element Android 1.6.12 from F-Droid Android 10