Isaac

Use Prisma Middleware for encrypting/decrypting data

5

...instead of using `client.cryptr.decrypt()` everywhere.

Only for select menu questions

Replace the surveys feature with a per-category-toggleable feedback feature. If the ticket creator closes the ticket, show a modal with a short text (1 character, 1-5 rating) input field (later...

Metrics endpoint

1

Add `/metrics` for Prometheus

Server-side API validation

1

Client-side validation is fine for private bots but server-side validation is needed for two reasons: - lack of validation can be abused to create a lot of errors on the...

Database cleanup

1

### Discussed at [dsctickets#4397](https://app.feedbacky.net/i/database-cleanup.4397) Originally posted by **AnonDev** at 23.07.2022 Add command/option in dashboard to remove all data (categories, settings, tickets, ticket messages) from database for servers that the bot...

Auto Close Ticket

2

Add Auto Close tickets if the user is not active in the ticket for 24h for example

Notify user if all staff are offline

2

If all staff are offline when a ticket is created, or when the user sends a message (after some time since the last offline notification), send a message telling the...

Inactivity Warnings

2

> [RooRay on Feedbacky](https://app.feedbacky.net/i/inactivity-warnings.4157) >Ping people to reply after X amount of time set by the person who setup the bot instance to reply. Also preferably add detection so i.e...

The `close` command (and button, if enabled) will prompt the ticket creator to close the ticket by clicking the confirmation button (which would open the feedback modal if enabled). The...