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Dymoconnect does not handle newlines correctly

Open 0Kills opened this issue 2 years ago • 3 comments

Same label format that worked on DLS gives bizarre behavior on Dymo Connect. Text field with 5 lines written as: ` one

two three four five ` Prints as shown in picture image It seems to handle 2 lines fine, but 3+ begins this strange behavior.

Interestingly github's editor seems to be having a problem with newlines as well because if I wrote that code block without two newlines after 'one' it put them all on one line.

0Kills avatar Apr 22 '22 15:04 0Kills

Hello I have the same problem with Dymo connect on LabelWriter 550. I use the label with a LabelWriter 450 ( Dymo Lavel V8.7.4.48936 ) with success ! Waiting, searching... a solution.

logipharm avatar Jun 20 '22 11:06 logipharm

I send an email to dymo for the problem. And the response is :

It is hard time to understand the issue because of translating.

I was able to recreate the issue on the latest release version of 1.4.3.

In case, you can utilize the latest release version of DYMO application and web service.

Followings are urls for DCD app and the latest JavaScript framework and samples, and compatibility.

https://github.com/dymosoftware/dymo-connect-framework

https://github.com/dymosoftware/DCD-SDK-Sample

https://www.dymo.com/compatibility-chart.html

I suggest that uninstall DLS once you installed already and DCD apps, then install 1.4.3.x version.

Once you install 1.4.3.x, then you can test if the web service runs successfully with following test pages.

https://s3.amazonaws.com/download.dymo.com/dymo/Software/JavaScript/CheckEnvironment/CheckEnvironment.html

https://s3.amazonaws.com/download.dymo.com/dymo/Software/JavaScript/VisitorManagement/VisitorManagement.html

https://s3.amazonaws.com/download.dymo.com/dymo/Software/JavaScript/PreviewAndPrintLabel/PreviewAndPrintLabel.html

I will update you once we have solution on it.

Thank you.

But another problem came ... .

logipharm avatar Jun 27 '22 09:06 logipharm

now it's good. The label is correctly printed !

logipharm avatar Jun 28 '22 05:06 logipharm