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Published 20 hours ago • verified publisher icon dymosoftware

GetPrinters request gets canceled

Open CoffeeToCodeConverter opened this issue 3 years ago • 1 comments

Suddenly on a lot of computers where DYMO Connects GetPrinters Endpoint gets called results in canceled requests (all run about 11 seconds). I think the root of this problem is the sudden performance change when calling the GetPrinters. endpoint. The request itself seems to work as if I run it manually it works even though it got really slow (14-18 seconds) as you can see in the image below.

Screenshot 2021-10-14 105349

Some other notes:

  • The other endpoint we use (Print) works fine
  • We use DYMO Connect 1.3.2 but also the upgrade to the currently newest version 1.4.2 did not do the trick.

CoffeeToCodeConverter avatar Oct 15 '21 07:10 CoffeeToCodeConverter

@CoffeeToCodeConverter Did you ever figure out why this was running so slow? I have a client who is experiencing the same issue with latest version of DYMO Connect (1.4.3.131)

blester-mvc avatar May 18 '22 14:05 blester-mvc