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Published 20 hours ago • verified publisher icon dymosoftware

Windows 11

Open ZZJHONS opened this issue 3 years ago • 2 comments

Hello,

Just installed Windows 11 preview and Dymo 450 and Dymo 4XL shows as connected but when printing something it says error in the printing queue dialog of windows plus a notification.

The printers appears as connected in Dymo Connect too.

ZZJHONS avatar Jul 06 '21 12:07 ZZJHONS

Hi @ZZJHONS, what method are you using to print DYMO Connect software, SDK or DYMO.Connect.Framework? Could you provide more information(version, date, etc.) about Windows 11 and the message in the printing queue? Also, send the information to DYMO Consumer care [email protected].

dymosoftware avatar Jul 06 '21 12:07 dymosoftware

image windows 11 insider preview 10.0.22000.51 (co_release) 06-July-2021 Printing just white word, also tried with some PDF templates and with Print Test page, none work.

I got 4XL working after installing and uninstalling Dymo Connect, but no solution for 450.

Will remit to the email too.

ZZJHONS avatar Jul 06 '21 15:07 ZZJHONS