dymosoftware
Support for Windows ARM
Hi, I just switched to a Surface device with an ARM processor after my other device gave up on me, but I noticed I cannot use my Dymo printer. Would it be possible to provide ARM drivers for Windows?
Just to chime in, as I’ve had no luck with Dymo’s customer support, is a driver for Windows ARM in the works? I’ve been hopefully waiting for years now.
Thank you.
On Jul 26, 2024, at 6:16 AM, Elio Struyf @.***> wrote:
Hi, I just switched to a Surface device with an ARM processor after my other device gave up on me, but I noticed I cannot use my Dymo printer. Would it be possible to provide ARM drivers for Windows?
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@rougement the answer I received from their support:
Dear Elio,
Thank you for your reply.
I am deeply sorry, but I am unable to tell you when and if the ARM-based drivers will become available.
Thank you, Dominik DYMO Consumer Service
I would like to also voice a desire to see an ARM version of the Windows driver. The need to occasionally print labels on a Dymo printer is the only thing forcing me to stay on an x86 -based laptop with horrible battery life.
It's really disappointing that there's no movement on this. The lack of a compatible driver is the only thing holding me back from upgrading a bunch of machines.
+1 from my side, Windows on Arm is a thing and the new Surface Laptop devices are really quite usable.
Well, time's up for me. I'll never spend another cent on Dymo products. For anyone looking for a label printer with ARM driver support, I've moved over to Arkscan 2054K printers with no issues. I have no affiliation with Arkscan, just passing on my experience.