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Pro features not showing anymore

Open nefelikaranikola opened this issue 1 year ago • 9 comments

I have a license for the pro version, I created multiple slider loops in this website everything was working and now I'm supposed to put the website live and suddenly the pro options aer not there anymore.

Screenshot 2023-09-12 at 4 36 58 PM

nefelikaranikola avatar Sep 12 '23 14:09 nefelikaranikola

Seeing this as well, perhaps it's related to the Elementor/Elementor Pro updates in the last 24 hours?

Update: Rolling back to the previous version of Elementor/Pro restored functionality.

hotlavamedia avatar Sep 12 '23 15:09 hotlavamedia

Yes, I am dealing with the same issue and it is a crucial part of the functionality of my site.

joshbnice avatar Sep 12 '23 16:09 joshbnice

Same issue for me I'm afraid, following

mattennant avatar Sep 12 '23 21:09 mattennant

I figured out too that the problem occured when I updated Elementor and Elementor Pro. I rolled back only the free version not the ro and now it's working again.

nefelikaranikola avatar Sep 12 '23 21:09 nefelikaranikola

Same here guys. Following

peteswan avatar Sep 13 '23 03:09 peteswan

I’m on it.

dudaster avatar Sep 13 '23 03:09 dudaster

Same here! I run a really big site and now all the displays and custom skins on my home page and posts are messed up. Hopefully it can get resolved by end of day.

malcolmwrites avatar Sep 13 '23 08:09 malcolmwrites

Have these issues been resolved? I have put off updating Elementor Pro because of what seems to be an incompatibility with the current version of Elementor Custom Skin Pro. I have not yet seen an update.

LinzySN avatar Sep 18 '23 20:09 LinzySN

I think this may have been an issue that was resolved with Elementor 3.16.2. I'm running 3.16.4 on a site and see the ECS Pro features. Version 3.16.2 fixed some deprecation issues impacting third-party plugins that had been introduced with 3.16.0.

micmiller-apptio avatar Sep 21 '23 22:09 micmiller-apptio