Duda Nogueira

Hi! Thanks for pointing this out! I'll raise it to our team.

this has been merged already and should be shipped into 4.7.X

This issue seems fixed by now. Let us know if you still find it. Thanks!

The UX problem, IMHO, is that the receiving agent will not have access to that comment in full, which is usually very important for the chat handling. Isn't there a...

Also, when not a whatsapp, return this info

I am facing this Issue here too. Did not try the allauth part. But at the REST AUTH api, some times, it do not come with email.